Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

Topics

Choosing the Perfect Approach to Conflict Resolution - AMA

Conflict often arises as the result of differing needs, opinions, goals, and priorities. Without a sound approach to conflict resolution, employees who are in conflict may become less inclined to work together and collaborate.

Take Control of Your Career-How to Get the Boss on Your Side

If you want to manage your job and your career, start by learning how to manage your boss, say the experts at the Five O'Clock Club. Your first step is to establish a plan: meet with your boss to clearly establish your responsibilities and...

Taking Organizational Values into the Real World

That corporate values statement sure sounds lofty and inspirational. But unless those values become integrated into processes, policies, and organizational behavior they'll remain a work of fiction....

Taking the Risk, Making Your Move

Business lessons can arise from the most unlikely situations-even a dog sledding race. Lucille Maddalena learned that you don't need to ask anyone for permission to succeed....

Taking Service to the Stratosphere

12 steps to creating a culture that delivers outstanding service every day.

Talent Is All in the Mind

Here's an idea: if you want to boost your employees' development, don't praise their talent. It might sound counter-intuitive, but recent studies have shown that trying to improve performance by praising talent has the opposite effect. Mark Vickers...

Talent Management Gets an F

Only about a quarter of companies surveyed by i4cp have systematic talent management practices in place.

Talent Lessons from the NFL Draft

Each April, the National Football League draft captivates the attention of sports fans around the country with endless scrutiny of each team's picks and heated discussions about which player will have the most impact. What can the draft teach your...

Talent Management Metrics Gets an F

Only about a quarter of companies surveyed by i4cp have systematic talent management practices in place.

Teams without Borders

Even in the best of circumstances, nurturing a spirit of teamwork among co-workers is a difficult feat. Conflict, poor communication, different attitudes and perspectives-these are just a few of the myriad issues that can cause a rift among team...