Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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Moving from Boss to Coach

“Because I’m the boss” just doesn’t cut it anymore. Today, effective managers realize that if they want to engage and motivate their people, they must form a partnership with them. That means evolving from a boss into a coach—the end of top down management.

Multicultural Communication Tips

In today's "global village" workplace, managers may oversee onsite remote and virtual teams made up of people from many different corporate and geographical cultures. Success greatly depends on the ability to communicate effectively with all team members, including everyone and offending no one. The

My Way or the Highway-Everything You Always Wanted to Know about Micromanagement

Is your boss a micromanager? Or even worse, are <i>you</i> guilty of MBHH (Managing By Hovering and Hounding)? Shockingly, four out of five workers say they've been a victim of this management faux pas. Read on to learn how to recognize...

Never Attend Another Useless Meeting

How to improve the quality of meetings, from the author of "Read this Before our Next Meeting"

New Managers: Alone and Out of Their Depths

Being a new manager is a lot like learning how to swim. You can watch others, study a chart about it or even read a book on it. But ultimately, you learn by doing.

Why Managers Prepare to Fail

A new survey shows that many managers lack the training they need to succeed.

New Skills for the New Workplace

So much has changed in the workplace and the world at large since March 2020.

New Year's Resolution: Get a Grip on Time

10 time management tips to start the New Year off right.

NTT Data: An Influential Japanese Company Going Global

Keiichiro Yanagi is senior executive vice president at NTT DATA Corporation, one of the world’s top 10 IT services providers, headquartered in Tokyo, Japan. A 34-year veteran of the company who joined straight from university, he is now a board member with responsibilities for global HR and corporat

Optimism: The Foundation of Success

Optimism is the rare ability to make the best out of any situation. In this article, the consulting psychologist for "The Apprentice" discusses how the show's contestants use optimism to rise to the challenge and outlines practical steps you can take...