Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

Topics

Emotional Intelligence in Action: Recognizing, Regulating, Resonating, and Responding

Learn about the leadership benefits of emotional intelligence.

Employees Should Mind Their Own Business

Are your employees constantly complaining about one another? Dr. Bruce Katcher offers advice on dealing with gossips and how to change their behavior.

9 Things to Know About Office Holiday Party's

Don't underestimate the importance of the word "office" in the phrase "office party," advises business etiquette expert Lydia Ramsey. If you want to let your hair down this holiday season, set up a date with some fun-loving friends, not your boss and...

Facebook vs. Face Time

The value of face to face communication in our high-tech age.

Feet Don't Lie

Don't underestimate the importance of the word "office" in the phrase "office party," advises business etiquette expert Lydia Ramsey. If you want to let your hair down this holiday season, set up a date with some fun-loving friends, not your boss and co-workers....

Five Ways to Elevate Your Visibility on the Job

If you want to prosper at work, start making a name for yourself.

Ghost Story

Carol Kinsey Goman believes in ghosts. Not the ones in fables or B movies; these “ghosts” haunt corporate halls and factory floors. They include a magpie who hoards information and a three-legged Martian who is shunned as an outsider. Perhaps you’ve met them at some point in your career.

Have More Fun at Work

Cindy Lauper famously sang that "Girls Just Want to Have Fun," but it turns out that employees need some fun, too. Business professor/author Leslie Yerkes explains how a pleasurable work environment can boost both worker morale and the bottom line....

Having Trouble Dealing with Change? Get a Life!

Here's some shocking but encouraging news: the people who are most adept at dealing with organizational change are those who not only have a career-they actually have a life....

Holiday Business Etiquette Q & A

I spend enough time with my colleagues and boss at work. Do I really have to go to the office holiday party? Lydia Ramsey: Absolutely, yes. Attendance is mandatory.