Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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Getting to "Yes" with Chinese Companies

We've all heard the expression, "When in Rome, do as the Romans do." The adage is especially true for American executives who want to forge relationships with Chinese companies. Often it's not what is said, but rather, how. Here are...

Getting Your Audience to Care

How to get communicate your product or service's benefits to your audience.

Give 'em Something to Talk About: Leverage Your Company's Grapevine

How to use your company's informal communication system to share the company’s values and positive messages with employees.

How Fluff, Guff, Geek, and Weasel Words Ruin Your Writing

Learn lhow to perfect your writing.

How NOT to Ask for a Raise

Avoid these 10 common mistakes when asking for a pay increase.

How to Be a Value-Added Virtual Team Member

As a member of a team that is working virtually, you might have the option to disable your camera during a team meeting—but if you don’t take steps to demonstrate the value you add to your team, you may end up being less “visible” than ever before.

How to Change Minds Through Influence, Not Manipulation

A six-step process to help convince others of your point of view.

How to Disagree with Your Boss-and Win

In the workplace, all too often might makes right. So how do you tell someone more powerful than you that his or her plan is misguided? Very carefully. Here are some helpful "do's" and "don'ts."...

How to Gain Leverage

To paraphrase Archimedes, given enough leverage you can move the world. The same principal also applies to negotiation, where the right amount of leverage can make the difference between getting what you want and coming away empty handed. Negotiation...

Charisma Training: Fake it til' you Make it

Tips on appearing more confident, from body language expert Carol Kinsey Goman, Ph.D.