Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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6 Ways That A Manager’s Constructive Feedback Can Go Bad

When constructive feedback is not give effectively, employees will feel unfairly judged and resentful. Here are 6 mistakes to avoid in the feedback process.

Effective Business Writing Tips for Improved Communication

A person’s writing says a lot about him or her. With effective business writing skills, you can convey your credibility as a business professional.

8 Keys to Communicating Across Cultures with Credibility

Every successful organization depends on effective communication—at all levels and with all stakeholders.

8 Tips To Improve Your Delivery Style

I often have clients come to me with the idea that I will completely change their delivery style and body language. But my philosophy is that when you begin to coach and change a person’s physical presence significantly, they no longer look or feel like themselves, and the audience can sense this.

8 Tips To Improve Your Delivery Style

I often have clients come to me with the idea that I will completely change their delivery style and body language. But my philosophy is that when you begin to coach and change a person’s physical presence significantly, they no longer look or feel like themselves, and the audience can sense this.

9 Things You Should Never Do When Giving a Presentation: AMA Research

Think back to your last presentation. Were people interested and engaged in what you were saying?

A “CANDID” Approach to Difficult Conversations

A new way to approach challenging workplace conversations.

A Checklist to Ease Common Public Speaking Anxiety

Whether to present a breakthrough idea, explain and defend a policy change, motivate a team, or position one’s self as a thought leader, business professionals are often called upon to speak before a group.

A Crisis Doesn't Always Mean (News) Coverage: Nine Tips to Follow

Every day there are myriad stories in the news about companies dealing with crisis situations; many more never make a news broadcast.

A Roadmap to Challenging Conversations

A three-step approach to difficult workplace conversations: prepare, plan, and practice.