Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

Topics

The Basis of Good Meeting Management

You don’t want to earn a reputation for running the worst meetings. Here’s a way to build a reputation for productive, effective, efficient meetings.

The Body Language of Charisma

How to gain influence in the workplace by becoming more charismatic.

Disengaged Body Language: Turning Away

A body language expert explains how to determine whether your audience is really listening.

The Essentials of Communicating with Tact and Diplomacy in the Workplace

Communicating with tact and diplomacy is critical to success for business leaders. When people lack these qualities in their workplace interactions, situations such as this arise:

The Art of Saying No

How to take control of your time without offending others.

The Exchange

Here are four tips for resolving emotionally charged disputes.

The Five Steps to Conflict Resolution

As an executive, you may find yourself in the role of mediator.

The Importance of Communication and Engagement in Project Management

What are the key predictors of success in project management? The skillful planning of a project’s scope of work, resources needed, and other elements might seem to have the greatest impact.

The Introvert's Guide to Connecting

You can advance your career if you step out of your shell and become a more effective communicator.

The Law of Listening

Learn how to become a better communicator