Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

Topics

How to Start a Difficult Discussion Off Right

'I don't like your attitude." That's an example of a bad way to begin a difficult conversation. The words you use to broach a sensitive topic can make the difference between a productive discussion and a combative shouting match. Author David Lee...

How to Say “No” Assertively

Boundaries in business and in life have been increasingly pushed by technology, new ways of working, economic uncertainty and momentous world events. In the end, though, making sure boundaries are respected is up to just one person.

How to Use Body Language for a Successful Career

How to project confidence and credibility using non-verbal communication.

How to Use Communication to Build Trust and Inspire Loyalty, as Well as Lead Effectively

Good communication can build trust and inspire loyalty in your company. Helio Fred Garcia explains how this helps you lead your team effectively.

How Women Can Find Their Leadership Voice—and What It Means for Their Careers

For businesswomen, finding your “leadership voice” is part of becoming a leader, and it may have a big impact on your future success. Developing this skill may not be easy, however, says an expert in women’s leadership training.

I'm a Manager, and So Can You

Being a good manager isn't all that different from being a good person.

I Object! Four Steps to Handling Objections

Advice for managers for dealing with objections and dissent so that people can move forward to get work done.

I Heard It Through the Grapevine

The rumor mill is alive and well in corporate America. According to a recent survey, nearly half of the respondents said they would put more credence in the company grapevine than in what a corporate leader says. Carol Kinsey Goman, Ph.D., takes a...

Improving Your Communication

Two situations are shared to help you with your communication skills.

Information Underload: How to Improve Internal Communications

How boosting internal communications can benefit an organization's bottom line.