Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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How to Practice Strategic Diversity Management (SDM)

Here's the first step to bring diversity management to a whole new level-beyond finger-pointing and well-meaning "initiatives" and toward a shared goal of building robust organizations. That first step is to understand "strategic diversity management," a way of looking at diversity to ensure you mak

Inclusion Measurement: Tracking the Intangible

What’s the difference between diversity and inclusion? Diversity is about variations and differences and, more often than not, refers to traits that are measurable. However, as the Institute for Corporate Productivity (i4cp) found in its Inclusion Measurement Survey, from a metrics perspective, incl

Integrating a New Workforce: A Minicase Study

This article looks into the past and shows how in 1961 Corning overcame racial turmoil when it located a plant in Danville. The article is by one of the company’s leaders, and offers a step-by-step description of the company’s collaborative methodology, one that can be adapted today where cooperatio

Leading the Four Generations at Work

A core challenge over the next decade will be to attract and retain a skilled work force...

Let's Not Let Our Boomers Just Mark Time

Working Longer (AMACOM) by William Rothwell and associates offers seven key elements for training older workers. This is an issue that HR and senior management need to address to cope with the numbers of Baby Boomers who need to continue to work due...

Making Sense out of Hiring and Training Older Workers

A paradox is present in today's employment picture. Unemployment rates among all generations are high, but employers report difficulty in finding talent.

Managing Cultural Diversity

Different cultures can hold widely divergent attitudes on important workplace issues like time management, respect for authority, teamwork and individual responsibility. Here are some strategies to help you create a more efficient and harmonious...

Managing Millennials

Just when you figured out the difference between Gen X and Gen Y, it's time to get out the corporate welcome mat for the newest category of workers-the Millennials-those born between 1980 and 2000. Ready or not, here they come…...

Managing Up the Age Ladder

Strategies for managers who oversee people older than themselves.

Message from a Millennial: Not Just a Steroetypical Millennial | AMA

A Millennial worker defends her generation.

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