Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

Topics

What’s Your Sales Routine?

Everyone is completely overwhelmed on the social media front wondering where it begins and where it ends. Not to mention, it’s a HUGE time sink for everyone and discouraging to many when they don’t see immediate returns.

When Customers Don't Behave As You'd Like

Companies invest huge amounts of time and money in identifying and learning about potential and current customers, but sometimes the challenges customers present leave firms wondering whether that's money well spent. Here are some techniques firms can...

Why Listening Is the Top Sales Skill

Every great salesperson knows that listening is the most important of all sales skills. Most people think it’s the smooth talkers who make the best salespeople, but in reality it’s those who have mastered listening and identifying people’s true motivations who are most successful.

Why Salespeople are Leaving

Keep salespeople successful and on board by helping them build a network of referrals.

Win Today's Empowered Customers: Discover Their Four Decisive Purchasing Moments

Customer loyalty doesn’t exist anymore. Rather, today’s customers don’t care where or from whom they buy—they want what they want and that can vary based on price, quality, location, and all the other information they can obtain prior to purchase.

With a Little Help from Your Friends

Put your loyal customers to work for you through referrals.

Working Your Competitive Advantage

Jack Welch said, "If you don't have a competitive advantage, don't compete." So what's your competitive advantage? If it's only based on price, you risk losing your customers and your best salespeople....