Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

Topics

The Seven Deadly Sins of Sales Management

Sales Management tips from the author of Nuts & Bolts of Sales Management: How to Build a High-Velocity Sales Team.

Transforming Marketing

Learn how to transform marketing given today's fast-changing world.

Turning Your Customers into Fans

Marketing tips from the former Chief Marketing Officer of the New England Patriots football team.

Understand That a Sales Presentation Is a Conversation, Not a Speech

Learn how to use the skills of a salesperson to make better speeches.

Understanding the Characteristics and Motivations of Generation Z

AMA Quarterly spoke with Angie Read, co-author with Jeff Fromm of Marketing to Gen Z: The Rules for Reaching This Vast—and Very Different—Generation of Influencers (AMACOM, 2018).

Want to Win in Business? Focus on the Play (Not the Victory)

Business lessons learned from football coach Bill Walsh's strategies.

What It Takes to Put Clients First

An 11-step strategy to put clients first in any organization.

What Your Customers Really Want (Hint: It's Not Just Price!)

Learn what attracts today's customers--and price is not a factor.