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Should Your Office Manager Also Handle HR Duties?

An office manager who also covers HR might be considered multitalented. But if the person isn't properly trained, you could be in for some big problems. Here are some criteria that will help you decide....

Six Ways to Prepare Office Staff for a Reporter's Visit

Prepare your office staff for a visit from the press. Tech your staff what to say and what not to say and also forge an agreement with the reporter about what he or she can say and do and what he or she can't.

6 Key Benefits of a Bottom-Rung Job

Everybody's got to start somewhere. The author of Everything I Know About Business I Learned at McDonald's explains what Jay Leno, Sharon Stone, and Jeff Bezos already know: a low-level job can teach you a lot....

Six Key Questions in Strategic Planning

Here are six key questions you need to ask as you enter into strategic planning.

Smart Marketing

Learn how research on the Web can gain you information about your firm's competitors.

So You Want to Launch an Online Forum

If you're thinking of creating an online forum for your business, don't make a move until you read these start-up tips from expert online community manager Patrick O'Keefe's new book Managing Online Forums. Surprisingly, technical knowledge is one thing you don't need....

Social Capital: Why It Really Is "Who You Know"

Social capital is the wealth you possess because of your relationships; the value created by fostering connections between individuals. Carol Kinsey Goman, Ph.D., explains how knowing the "go-to" people within your organization-those who hold the...

10 "Social Media Made Easy" Steps

Ten easy ways to get started using social media to promote your business.

Sparking a Dialogue on Diversity

Is "unintentional intolerance" alive and well in your organization? It may be, if only Ivy League grads get ahead or if you can count the number of women and people of color in key leadership roles on just one hand. An expert explains how to recognize the signs....

Sparking Innovation

A new AMA/HRI survey shows that companies value innovation. The problem is that they're not very good at it. Nearly half of the survey respondents said they "do not have a clear understanding as to how my company can become more innovative."

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