During his career as an agent representing dozens of major league baseball players, Ronald M. Shapiro has learned the value of preparation. Whether it's negotiating a multimillion-dollar contract for a Hall-of-Famer or presenting a proposal to your...
When a meeting or conversation gets off to a rocky start, the situation can often be turned around by asking to start over.
You don’t want to earn a reputation for running the worst meetings. Here’s a way to build a reputation for productive, effective, efficient meetings.
Strategies for dealing with senior managers who can't get along.
Make sure your salespeople’s relationship-building skills are up to snuff.
Poor leadership talent drains an organization, keeping it from accomplishing all that it wants to do. Not all managers need leadership training, but leadership development can significantly impact their performance and that of their teams. What skills...
Learn how to influence others
A body language expert explains how to determine whether your audience is really listening.
Learnhow to engage your leaders in training.
It's trainers' most frequent complaint: what do we have to do to get some respect around here? Take a cue from Tim Mooney and Robert O. Brinkerhoff, authors of the new book, Courageous Training, and adopt "the Courageous Training Code."...