Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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Christopher Frank and Paul Magnone on Overcoming Information Overload

In this age of excess information, research paralysis often impedes business leaders in decision making. Christopher Frank and Paul Magnone , authors of the new book, Drinking from the Fire Hose: Making Smarter Decisions Without Drowning in Information , explain the power of asking key questions to

Chuck Knight on the Secrets of Emerson's Success

Emerson is one of the few firms that can point to over four decades of increased earnings. How does Emerson do it? Charles F. Knight, the organization's CEO for 27 of its 43 consecutive years of increased profits, attributes it to Emerson's long-term...

Chuck Martin on Leadership Smarts

Chuck Martin is Chairman and CEO of NFI Research, a firm that analyzes business and management trends. His new book " Smarts: Are We Hardwired for Success? ", identifies the key behavioral skills that determine success in the workplace. AMA has collaborated with Martin to develop a new seminar, Lead

Chuck Martin on Our Third Digital Transformation

We are currently in the era of the Internet of Things. What does that mean and how does it affect us? Chuck Martin joins us to talk about his new book Digital Transformation 3.0 and what it means for us as workers and as employees.

Cisco's Perspective on Strategic Alliances

Partnering, collaboration, strategic alliance-call it whatever you want, but the practice of companies working jointly to create new products and services is one of the most compelling trends in business today. Perhaps no company employs collaboration...

Claire Wyckoff and Nat Stoddard on Selecting the Right Leader

Leadership failures damage or even destroy companies every day. The Right Leader: Selecting Executives Who Fit  by Nat Stoddard and Claire Wyckoff  describes a revolutionary process for selecting executives based on years of consulting for some of America’s largest companies. The book

Clayton Christensen on Disruptive Innovation

Clayton Christensen talks to us about the benefits of a strong Disruptive Innovation plan.

Cleve Stevens on Transformational, Not Transactional, Leadership

Being a manager doesn’t make you a leader and you can lead without being a manager. According to Cleve Stevens, leadership is a state of mind, not a title to be handed out.

Climb (or Blow Up) Every Mountain: Five Steps to Overcoming Obstacles

Everyone faces personal and professional obstacles throughout life. These may be financial, physical or emotional, or based on gender, class or race. But you can become your own biggest obstacle when you allow fear and self-doubt to stand in the way of your success.

Closing the Sale Is Just the Beginning

So you've just closed the big sale. Congratulations! Now the hard work begins. If you want to keep your new customer, you're going to have to give them the support they need to get the most out of your product or service. Here are three steps to...