Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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Why Your Employees Should Join the Army

What if everyone in your organization were as dedicated to its success as the CEO or the owner? The workforce would function as “an army of entrepreneurs,” which just happens to be the title of an insightful new book by Jennifer Prosek. Adopt her strategies and watch employee motivation, productivit

Why Zappos.com Pays New Hires $1,000 to Quit

Founded in 1999, the online shoe retailer Zappos.com has been an astonishing success story, growing to nearly $1 billion in sales. Even more impressive than its sales numbers, however, are the number of customers who rave about Zappos's customer...

Will Your Organization Survive the Coming Talent Shortage?

The U.S. Bureau of Labor Statistics predicts a shortfall of 10 million workers by the year 2010. Here's what your organization should be doing today to prepare....

William F Baker on Art as a Business

Artists usually chose their profession for the love of the craft but if they don't have some business skills they're going to get left behind. William F. Baker , co-author of The World's Your Stage , published by AMACOM, has tips on how to brand yourself, how to assess your competition, and act like

William Rothwell on Leveraging a Seasoned Talent Pool

While many employers have traditionally viewed their younger employees as their most precious assets, the truth is that their more seasoned workers are often their most valuable. In his new book, Working Longer (AMACOM), William J Rothwell gives recruiters, managers, and trainers the tools they need

William Cohen on Peter Drucker and Practicality

Peter Drucker is a renowned thought leader in the business world. While his name is synonymous with management theory, sometimes it takes some work to turn that theory into practice. Enter William Cohen , former student and protegee of Peter Drucker himself. His new book The Practical Drucker , publ

Avoid Information Overload Through Effective Information Gathering

How to recognize the difference between data that measures and data that informs.

William Schiemann on Reinventing Talent Management

Over the past 10 or so years talent management has become something of an HR hurrah term. The extent to which all the hubbub has led to tangible results is quite another issue. Dr. William Schiemann’s Reinventing Talent Management: How to Maximize Performance in the New Marketplace aims to put a tig

William Seidman on What Drives Star Employees

There's an easy way to pinpoint a Star Employee: It's the person you wish you could clone to do every job in the company. While that's wishful thinking, Stars tend to have an effect on the people around them and their enthusiasm becomes infectious. William Seidman , coauthor with Richard Grbavac of

Win Today's Empowered Customers: Discover Their Four Decisive Purchasing Moments

Customer loyalty doesn’t exist anymore. Rather, today’s customers don’t care where or from whom they buy—they want what they want and that can vary based on price, quality, location, and all the other information they can obtain prior to purchase.