Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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Seven Ways to Increase Employee ROI

Even in a downturn, employee retention is fundamental to the success of a small business. Smart business owners look for ways to get more "downturn return" from their employees while keeping them engaged and happy....

Sharon Melnick on Success Under Stress

Work-life balance is always a struggle. Even if you manage to get out of your office at a decent hour, nagging thoughts about work left over will creep into time that is meant to be relaxing. Sharon Melnick , frequent webinar subject matter expert and author of the new book Success Under Stress , ha

Share the Know-How, Reduce the Rework

"Putting out fires." "Cleaning up messes." "Practicing damage control." Everyone has his or her favorite euphemism for the all-too-familiar experience of having to salvage a project or task that didn't get done right the first time around. Often, the culprit in these failed projects is an inexperien

Shawn Murphy on Workplace Climate

A lot of people are talking about workplace culture right now. Shawn Murphy , author of The Optimistic Workplace , published by AMACOM, is talking about workplace climate. He defines it as what it actually feels like to work somewhere and, unlike culture, it's much easier to influence for the better

Shifting Performance Management from Pain to Gain

A new study from i4cp examines how high-performing organizations approach performance management.

Shifting to a Customer-centric Focus

The best companies based all their decisions on how they affect customers; they are truly customer-centric.

Should You Change Your Leadership Style When Managing Millennials?

87% of managers say they have altered their management style when working with Millennial employees.

Shoestring Marketing Secrets

Hair replacement entrepreneur Sy Sperling started his business on a shoestring, then sold it for over $200 million. Now he shares his bargain marketing secrets with the rest of us....

Should Your Company Offer Sexual Harassment Prevention Training?

An employment law attorney explains why the case for sexual harassment prevention training extends way beyond the obvious legal benefits....

Should You Offer a Discount?

Should you be discounting your prices on a consistent basis? Here are some ways to use discounts most effectively in an increasingly complex marketplace.