Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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Seth Godin Wants You to Do Something

Excerpts from an interview with marketing guru Seth Godin about innovation and his newest book Poke the Box.

Sharon Melnick on Success Under Stress

Work-life balance is always a struggle. Even if you manage to get out of your office at a decent hour, nagging thoughts about work left over will creep into time that is meant to be relaxing. Sharon Melnick , frequent webinar subject matter expert and author of the new book Success Under Stress , ha

Selena Rezvani on the New Generations of Women Workers

Women may make up half of today’s workforce but only 3% of the Fortune 500 CEOs are women. Leadership roles have been hard-won by previous generations of women. Selena Rezvani gives women in Generations X and Y ideas on how to learn from these pioneering women. Her new book The Next Generation of Wo

Sharpening Customer Focus

How companies can boost performance by shifting focus to the customer.

Shawn Murphy on Workplace Climate

A lot of people are talking about workplace culture right now. Shawn Murphy , author of The Optimistic Workplace , published by AMACOM, is talking about workplace climate. He defines it as what it actually feels like to work somewhere and, unlike culture, it's much easier to influence for the better

Shifting Performance Management from Pain to Gain

A new study from i4cp examines how high-performing organizations approach performance management.

Shifting to a Customer-centric Focus

The best companies based all their decisions on how they affect customers; they are truly customer-centric.

Shoestring Marketing Secrets

Hair replacement entrepreneur Sy Sperling started his business on a shoestring, then sold it for over $200 million. Now he shares his bargain marketing secrets with the rest of us....

Should You Change Your Leadership Style When Managing Millennials?

87% of managers say they have altered their management style when working with Millennial employees.

Should Your Office Manager Also Handle HR Duties?

An office manager who also covers HR might be considered multitalented. But if the person isn't properly trained, you could be in for some big problems. Here are some criteria that will help you decide....

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