Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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Secrets to Making Change Happen

Progressive Medical Inc. has experienced alot of change in its 20-year history. As a managed-care company for workers' compensation, the organization experiences constant change. Most recently, it has been building an addition to its headquarters,...

Self-Assessment: Are You a Masterful Meeting Participant?

Do you look forward to meetings? Do you leave most meetings feeling a sense of accomplishment, energized to tackle the challenges at hand? No? Take action: become a "masterful meeting participant." This short self-assessment from the author of...

Selena Rezvani on the New Generations of Women Workers

Women may make up half of today’s workforce but only 3% of the Fortune 500 CEOs are women. Leadership roles have been hard-won by previous generations of women. Selena Rezvani gives women in Generations X and Y ideas on how to learn from these pioneering women. Her new book The Next Generation of Wo

Self-Assessment: Do You Have What It Takes to Move Ahead?

What skills do you need to excel at your job-and how proficient are you in those key areas of expertise? This detailed self-assessment from AMA's seminar "Taking on Greater Responsibility: Step-up Skills for Nonmanagers" will help you determine your...

Self-Assessment: Test Your "CQ" (Courtesy Quotient)

Some "old school" traditions never go out of style, even in today's fast-paced, nanotech, digitized world. A little common courtesy can go a long way in the workplace, helping you gain the respect and support of your colleagues, direct

Self-Coaching During Tough Times: Lessons from Sports Psychology

Shift some energy from coaching everyone else and start coaching yourself.

Self-Test: How Many of These Nine Key Managerial Techniques Have You Mastered?

According to a Gallup Poll, 25% of U.S. employees say they would fire their bosses if they could. Even though you fall into the 75% of managers who are effective and highly esteemed by their employees, why not check out these nine key managerial best...

Serving as Leader When Customers Are Wired and Dangerous

Learn how companies can build customer loyalty

Seth Godin on the Death of Books and Rebirth of Ideas

One might presume that Seth Godin , having penned more than a dozen best-sellers and hailed as America’s greatest marketer, has found a magic formula and is sticking with it. However, in his new e-book Poking the Box , Godin shatters logic by encouraging readers to give the book away, exposing an am

Seth Godin Wants You to Do Something

Excerpts from an interview with marketing guru Seth Godin about innovation and his newest book Poke the Box.