Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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Reviving Training's DOA ROI

Recommendations for making training ROI more relevant to the bottom line.

Revolutionize Your Workplace With One Conversation at a Time

Having trouble communicating with your colleagues? You're not alone- 50% of workers surveyed say they find it difficult to have open, honest conversations at work. The solution: break from the status quo and move away from the old parent/child...

Ric Merrifield on Rethinking Cost Cutting and Boosting Innovation

It’s the trap that ensnares virtually every business. We focus on process: “how” we’re doing the job. And we forget about the bigger issue: “what” we’re doing and “why” we’re doing it. That’s why we’re leaving so much value on the table. In   Rethink , business architect   Ric Merrifield &

Richard P. Finnegan on The Stay Interview

We've all encountered a performance review a few times in our life. So often that conversation is about things the employee needs to stop doing. Rarely do bosses and their employees discuss what the employee wants to do more of. That's where Richard Finnegan's Stay Interview concept comes in. Detail

Richard Thaler on the "Architecture of Choice"

Our errors are what make us human, but until now, they have been largely ignored by those around us, whether they make a complex public policy or sell us a plain old bottle of wine. In a new book, Nudge , Economist Richard Thaler and legal scholar Cass Sunstein, invite us into an alternative world,

Rick Lepsinger on Aligning Leadership Style with the Company’s Mission

James Sinegal, cofounder of Costco, isn’t your average CEO. His office overlooks a parking lot. He sits at a metal desk with a metal chair. His salary is less than half a million dollars (bonus included!), dramatically less than other CEOs, especially given the value he brings to his company. But in

Rick Rickertsen on Selling Your Business Your Way

In his new book Sell Your Business Your Way: Getting Out, Getting Rich, and Getting On With Your Life (AMACOM Books), Rick Rickertsen walks readers through the entire process of selling, from valuation and preparing the business for sale to finding a buyer and assembling and closing the deal. He als

Rising to the Challenge of Change

Change. It’s ever-present in the 21st-century, in the working lives of C-Suite executives and managers. Change may arise from external factors, some of the most recent being in health care in which a whirlpool of changes impacted company health plans.

Roadmap to a Customer-Centric Strategy

Becoming a truly customer-centric organization is perhaps one of the most difficult transitions an organization can make, fraught with hidden obstacles and unanticipated challenges. Here are three potential roadblocks on the path to a customer-centric...

Robbie Vorhaus on Branding Your Business Through Stories

What is your story? Who is your audience? How are you telling your story? Robbie Vorhaus , of Vorhaus Communications, says that with good storytelling companies can brand and market themselves to really get attention. Every company has a soul and a story to tell.