Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

Topics

Learning to Take "The Right Risk"

Risks involve a giant leap of faith, so who better to ask what it means to take the plunge than a former member of the U.S. High-Diving Team? Bill Treasurer-nicknamed "Captain Inferno" for his act of diving into waters 100 feet below while engulfed in...

Learning to Just Say NO

How to say "no" at work without risking your reputation.

Learning from Failure, Via Scott Adams

Excerpt from an interview with cartoonist Scott Adams about his new book How to Fail at Almost Everything and Still Win Big

Learning from Lost Customers

Customer retention advice from the authors of Managing Knock Your Socks off Service.

Leigh Stringer on The Healthy Workplace

Retention, recruiting, and even stock prices soar in companies that care about the health of their employees. Even when executives are looking to save every last penny of their budget, it pays to invest in the health and wellness of the people doing the day-to-day work. Leigh Stringer joins us to ta

Leaving Trail of Recession-Weary Employees in Its Wake

The “Great Recession” may be ending, but its impact on the U.S. workforce and employment itself looks to be deep and long lasting, according to the results of new research

Leighton Read on What Avatar Teaches Us About Work

Leadership. Quality analysis. Problem solving. Sales. They’re tasks not only found in business, but also in online role playing games. By using entertainment as a model, Leighton Reed says we can change the way we approach our work.

Leonard Sherman on Considering Your Brand Long-Term

Customers needs are always changing. Even the most universal products get updated and each brand has to figure out how to change with the times. Leonard Sherman , author of If You’re in a Dogfight, Become a Cat!: Strategies for Long-Term Growth , joins us with lots of examples of companies doing it

Let Your Writing Make a Good First Impression

Learn how to proof your own writing and leave a good first impression with your readers.

Len Sandler on Becoming an Extraordinary Manager

Nearly all managers dream of being inspiring leaders who elicit the most from their people. But while they may understand the skills needed to manage their teams, very few know how to put their knowledge into practice. Now, any manager can get exceptional results and make an important contribution t