Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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Let Your Writing Make a Good First Impression

Learn how to proof your own writing and leave a good first impression with your readers.

Let's Hear It for Conflict

Ted Harro, founder of Noonday Ventures, explains why teams who never have conflict are probably not getting much done.

Let’s Get Engaged and Motivated:

A 20-minute conversation with a staff member can re-engage and re-motivate him or her.

Let’s Create Great Partnerships Between HR and Business Leaders

When HR professionals and business leaders have great relationships, the work they can accomplish is amazing. They can create an engaging and transparent working environment, achieve business goals, and develop programs and structures that add long-term value.

Learning from Lost Customers

Customer retention advice from the authors of Managing Knock Your Socks off Service.

Let's Make an I-Deal

Mindbridge Software prides itself on accommodating the needs of its employees. The company really went the extra mile, though, when one of its employees had a baby: Mindbridge outfitted a room in its office so the woman could nurse her infant. Welcome...

Let's Talk:Eight Life-Improving Reasons to Master the Lost Art of Conversation

Learn the importance of conversations.

Let's Follow a Leader

Read how one high-performing leader tackled the challenge of turning around sales in his division and find out the six leadership principals behind his success....

Let's Not Let Our Boomers Just Mark Time

Working Longer (AMACOM) by William Rothwell and associates offers seven key elements for training older workers. This is an issue that HR and senior management need to address to cope with the numbers of Baby Boomers who need to continue to work due...

Leonard Sherman on Considering Your Brand Long-Term

Customers needs are always changing. Even the most universal products get updated and each brand has to figure out how to change with the times. Leonard Sherman , author of If You’re in a Dogfight, Become a Cat!: Strategies for Long-Term Growth , joins us with lots of examples of companies doing it

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