Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

Topics

How to Save an Idea

Learn from real-life examples how to keep a good idea alive.

How to Say No to an Employee Request

Every manager will be forced periodically to refuse a request made by an employee. But there are different ways to say no, and you want to do so in a manner that sustains the relationship and keeps the lines of communication open.

How to Send a Subtle Message

You've tried and tried to get your manager's attention through direct, point blank requests, but somehow your message just isn't getting through. Maybe it's time to try a little subtlety. The editor of officepolitics.com examines a range of subtle...

How to Set the Stage for a Difficult Conversation

Before you hold a difficult discussion with someone else, you need to hold one with yourself. Examining your own motives and attitudes helps clear your mind and lighten your baggage. Here are some questions you should ask yourself as you prepare for...

How to Spot a Liar at Work

Nonverbal communication expert Carol Kinsey Goman, Ph.D. explains how to tell if someone is lying.

How to Start a Difficult Discussion Off Right

'I don't like your attitude." That's an example of a bad way to begin a difficult conversation. The words you use to broach a sensitive topic can make the difference between a productive discussion and a combative shouting match. Author David Lee...

How To Spot Disguised Workplace Bullies During The Interview

Workplace bullies can slip under the radar of even the most experienced hiring manager. Dressed for battle in a red suit, Haley wore an air of superiority that made you grit your teeth at your final meeting.

How to Succeed as an Entrepreneur

Here are five ways to improve the odds of making your “American dream” come true....

How to Stop Spinning Your Wheels-and Start Managing Your e-Mail

Employees now spend over 40% of their workday on e-mail-and they consider more than a third of that time a waste. So think twice before you hit that "Reply to All" button, say the authors of The Hamster Revolution: How to Manage Your E-mail Before...

How to Say “No” Assertively

Boundaries in business and in life have been increasingly pushed by technology, new ways of working, economic uncertainty and momentous world events. In the end, though, making sure boundaries are respected is up to just one person.