Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

Topics

Facebook vs. Face Time

The value of face to face communication in our high-tech age.

Facing the Challenge of Stalled Growth

Many fast-growth companies suffer from stalled growth in good times and bad. In his book When Growth Stalls, Steve McKee shares his insights into how it happens and what to do about it. In an interview, the president of McKee Wallwork Cleveland Advertising identified three external factors and four

Exec Talk: 21st Century Workforce Skills

AMA Study suggests new workers need more than reading writing, and arithmetic--they need stronger communication, creativity, critical thinking, and collaboration skills

Factors That Determine a Manager’s Level of Authority

Where does a manager’s authority in an organization come from? Officially, it is given to them by the company’s upper management.

If you Fail to Plan you Plan to Fail

An introduction to project management for administrative professionals.

Failing Your Way to Success

Had any good failures lately? If not, maybe you haven't had any great successes, either. Forward-thinking organizations looking to increase innovation have discovered that if they want their people to find out of the box solutions, they have to...

Faith at Work Is No Longer Taboo

How should a company respond to requests for prayer breakfasts? How about e-mail sign-offs that quote Scripture? These are just two of the challenges presented by the burgeoning "faith-at-work movement." Time will tell whether these issues will become a legal minefield or a source of competitive adv

Fashion Victims

They come and go in what seems an unending parade-management fashions like Job Enrichment, Quality Circles, Total Quality Management, Business Process Reengineering, Knowledge Management, Balanced Scorecard, and (a possible current candidate)...

Famous Objections and How to Overcome Them

What do you do when a prospect tells you, "Send me information about your company/products/services in the mail?" Paul S. Goldner, the author of Red-Hot Cold Call Selling, has two, not one, surefire responses....

Father's Day Feature: How a Philosopher Became a Businessman, with Some Advice from Dad

In honor of Father's Day we present a short excerpt from the recent father/son coauthored book The 100-Mile Walk: A Father and Son on a Quest to Find the Essence of Leadership, by Sander A. Flaum and Jonathon A. Flaum (AMACOM 2006). It's a fine example of how different generations can nourish and ce