Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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Engaging the System for More Effective Strategic Planning

Learn how to install a more effective strategic planning process.

Enlightened Office Politics

"Office politics" doesn't have to be a dirty word. Principled people can learn how to play the political game without betraying their core values....

Erich Joachimsthaler on Opportunities Hidden in Plain Sight

In his book Hidden in Plain Sight , Erich Joachimsthaler explains how you can spot opportunities that too often are overlooked. The book introduces the demand-first innovation and growth (DIG) model that shows how to become an unbiased observer of people's consumption and usage behaviors. Refining t

Ernest Gundling on the Global Workplace

More and more we're working regularly with people in different countries with different cultures. Being able to adapt our way of working is a new competitive advantage. Ernest Gundling is here with some tips for how to adapt our way of working with those of our colleagues around the world.

Establish Values and Put Them in Writing

Learn how story telling can build values. As an example, the author shows how to communicate integrity.

Establishing Team Memberships

Learn how to set up a project team.

Establishing Trust to Do Business Across Cultures

When dealing with people from other cultures, Westerners in general—and Americans specifically—need to hone their relationship-building skills. Trust must come first, before anyone signs on the dotted line.

Esther Choy on Letting the Story Do the Work

Stories have a beginning, a middle, and an end, that's it. However, there is some nuance that can make a blah story into a memorable one. Esther Choy , author of Let the Story Do the Work , published by AMACOM, joins us with some ways to punch up your storytelling skills that will have people eager

Ethical Leadership Self-Assessment-How Machiavellian Are You?

If you're looking for an ethical role model, chances are Niccolò Machiavelli isn't the first name that comes to mind. Yet many of his principles make sense for today's leader, manager and/or influencer. Take this self-assessment from The Business Ethics..

Ethics and the Administrative Professional. What Would You Do?

The recent rash of corporate scandals has led businesses to focus on the importance of individual and organizational ethics. As an administrative professional, where do your first loyalties lie? Are you most responsible to your boss, your company...