Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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Self-Assessment: Are You a Masterful Meeting Participant?

Do you look forward to meetings? Do you leave most meetings feeling a sense of accomplishment, energized to tackle the challenges at hand? No? Take action: become a "masterful meeting participant." This short self-assessment from the author of...

Selena Rezvani on the New Generations of Women Workers

Women may make up half of today’s workforce but only 3% of the Fortune 500 CEOs are women. Leadership roles have been hard-won by previous generations of women. Selena Rezvani gives women in Generations X and Y ideas on how to learn from these pioneering women. Her new book The Next Generation of Wo

Self-Assessment: Do You Have What It Takes to Move Ahead?

What skills do you need to excel at your job-and how proficient are you in those key areas of expertise? This detailed self-assessment from AMA's seminar "Taking on Greater Responsibility: Step-up Skills for Nonmanagers" will help you determine your...

Self-Assessment: Test Your "CQ" (Courtesy Quotient)

Some "old school" traditions never go out of style, even in today's fast-paced, nanotech, digitized world. A little common courtesy can go a long way in the workplace, helping you gain the respect and support of your colleagues, direct

Secrets of Hiring and Retaining the Right Person—Every Time

The most common reason for worker discontent is a mismatch between what workers want out of their job and what the position actually offers. Whose fault is that? The employer's. Here’s a seven-step process for fixing the disconnect.

7 Dumb Manager Mistakes to Avoid

Seven management mistakes, along with recommendations on what to do instead.

Seven Key Steps to Move Your Company from Surviving to Thriving

Learn seven steps to save your organization from bankruptcy.

Seth Godin on the Death of Books and Rebirth of Ideas

One might presume that Seth Godin , having penned more than a dozen best-sellers and hailed as America’s greatest marketer, has found a magic formula and is sticking with it. However, in his new e-book Poking the Box , Godin shatters logic by encouraging readers to give the book away, exposing an am

Serving as Leader When Customers Are Wired and Dangerous

Learn how companies can build customer loyalty

Seth Godin Wants You to Do Something

Excerpts from an interview with marketing guru Seth Godin about innovation and his newest book Poke the Box.