Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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Real Leaders Pay It Forward

We've certainly heard plenty lately about CEO's who act badly. Sander Flaum focuses on the good guys, leaders who are more interested in making a big difference than in earning a bigger paycheck. Here are some inspiring examples of people who know...

Realize Your Team Is Your Customer

Increase your team's effectiveness by asking your people how you serve them better.

Realize Your Team Are Your Customers

Learn your responsibilities to your team.

Recession or Not, Talent Is More Important Than Ever

Vikram Pandit, Citigroup's new CEO, has his hands full dealing with billions of dollars in losses. Yet one of the first things Pandit did after taking the reins was to ramp up Citigroup's talent management efforts. When a multibillion dollar company...

Recession Changes Job Hopping Attitude

A study by Fidelity suggests that there were will less job hopping even among today's Gen Ys

Recession Vacation: Have Fun but Stay Connected

Are you dreaming of getting away from it all this summer—even for just a couple of weeks? Sounds great, but one workplace expert warns that in today’s economy, out of sight could lead to being out of a job. So if you have a margarita in one hand, make sure your cell phone is in the other.

Recipe for Leadership Success: A Large Helping of Passion, Plus a Dash of Paranoia

Exceptional leaders move their companies forward with passion and a bit of paranoia.

Recovery! Turning Service Failures Around

Although every business strives for perfection, sometimes a breakdown in service is unavoidable. The good news is that every service failure provides an opportunity to create a loyal customer—if the situation is handled properly.

Recruiting, Managing, and Retaining Veterans

Men and women who have served in the military bring a wealth of skills, experience, and perspectives to civilian life. However, organizations that want to hire veterans often lack the tools to best recruit, manage, and retain these valuable employees. Emily King, author of the new book Field Tested:

Red Sox Communications

Learn how to improve your communications--interpersonal and written.