Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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New Sales Manager Essentials

Five skills that wil help a new salesperson become a world-class sales executive.

New Skills for the New Workplace

So much has changed in the workplace and the world at large since March 2020.

New Survey Finds Little Enthusiasm for Free Market Capitalism

Has the "Anglo-American" or "Anglo-Saxon" economic model lost its appeal? A new Financial Times/Harris Poll shows that less than 50% of adults in five European countries and the U.S. think a free-market capitalist economy is the best economic system....

In Business Nice Guys Finish First

A new study shows that harsh, hard-driving executives diminish the bottom line.

New Survey Looks at the 'Greening' of Europe vs. the U.S.

Who is the greenest of them all? A new study looks at Europe and the U.S. and reveals that Germans rate highest in seeing themselves and their employers as "green."...

New Year's Resolution: Get a Grip on Time

10 time management tips to start the New Year off right.

New Survey Shows Time's a Wastin'—Workers Goof Off more than Two Hours a Day

According to a Web survey by America Online and Salary.com, the average worker admits to frittering away 2.09 hours per day, not counting lunch.

New Year's Resolution: Overcome Procrastination

It has been said that "procrastination is the thief of time." A wise man in one of my seminars expanded on that by saying, "Procrastination is the thief of life."

Nice Guys Finish First

Are success and niceness mutually exclusive? Not according to Linda Kaplan Thaler and Robin Koval, authors of <i>The Power of Nice</i>, and the senior leaders of advertising agency the Kaplan Thaler Group. The authors spoke to Performance and Profits...

Nick Webb on What Customers Crave

What sets you apart isn't your product but the experience surrounding your product. People don't go to Starbucks just for the coffee, they go for the experience. Nick Webb , author of What Customers Crave , published by AMACOM, joins us to talk about how to cultivate the perfect customer experience,