Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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My Way or the Highway-Everything You Always Wanted to Know about Micromanagement

Is your boss a micromanager? Or even worse, are <i>you</i> guilty of MBHH (Managing By Hovering and Hounding)? Shockingly, four out of five workers say they've been a victim of this management faux pas. Read on to learn how to recognize...

Nancy Duarte on Telling Your Story

Storytelling is an incredibly important business skill, it makes you and your message instantly more memorable. While speed and brevity are essential to a good presentation, a bad story is already too long. Nancy Duarte joins us to talk about the importance of well-constructed stories.

Nancy Tennant Snyder on Unleashing Innovation at Whirlpool

Nancy Tennant Snyder 's new book Unleashing Innovation tells the inside story of one of the most successful innovation turnarounds in American history. Co-written with Deborah L. Duarte, Snyder reveals how Whirlpool undertook one of the largest change efforts in corporate history and show how innova

Navigating Your Top Leadership Challenges

Tips for newly promoted admin leaders, from AMA's seminar Stepping Up to Leadership

Narnia in the Workplace: Discovering Your Wizard and Warrior Personas

Rather than limit themselves to analyst and caregiver roles, today's leaders and managers need to assume the more dynamic personas of wizard and warrior, bringing creativity and vision to organization cultures that analytic and caregiver models can...

Need a "Do-over at Work? How to Recover from Stupid Mistakes

Next time you make a mistake at work, follow a strategy well-known to children everywhere-ask for a "do-over." Humorist Judy Carter explains....

Need Talented Performers? Join the Crowd.

"A company's greatest asset is its people," goes the old axiom. But a new business model is arising that could make that statement obsolete. Whether you call it crowd sourcing, mass collaboration or Wikinomics, it could change the way you think about...

need-a-do-over-at-work-how-to-recover-from-stupid-mistakes

Next time you make a mistake at work, follow a strategy well-known to children everywhere-ask for a "do-over." Humorist Judy Carter explains....

How to Negotiate Like a Professional

Negotiation tips from Brian Tracy's book, Management.

Negotiating Abroad: Overcoming Challenges

Srategies for dealing with the challenges faced by global negotiators.