Leading with Emotional Intelligence

Ignite commitment and help your employees reach their greatest potential through emotional intelligence.

Why does emotional intelligence (EI) matter? Because at the core of every outstanding leader are the abilities to connect, achieve, inspire and act with resilience . Now you can learn to apply the best practices of an emotionally intelligent leader and give yourself a winning edge. EI helps you create and sustain unique opportunities and more impactful relationships. This course uses an integrated competency approach to help you develop this crucial skill. You’ll get hands-on opportunities to practice and apply methods for consistently using EI as a leader. Attend this seminar so you can influence and motivate your organization’s workforce to new heights of achievement.

Seminar Number: 02133

4.8

(618 reviews)

In-Person
Live Online
At Your Company Location

Course Scheduling & Pricing

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Who Should Attend

Senior managers and leaders who need to create a healthy, productive workplace and organizational culture by enhancing their overall effectiveness through EI.

In-Person3 Day(s)
1.8 CEU, 18 PDCs, 18 PDU, 18 PHR, 18 PMU, 18 SPHR
Live Online3 Day(s)
1.8 CEU, 18 PDCs, 18 PDU, 18 PHR, 18 PMU, 18 SPHR

Overview
How You Will Benefit
What You Will Cover
Outline
Reviews
Credits

Why does emotional intelligence (EI) matter? Because at the core of every outstanding leader are the abilities to connect, achieve, inspire and act with resilience. Now you can learn to apply the best practices of an emotionally intelligent leader and give yourself a winning edge. EI helps you create and sustain unique opportunities and more impactful relationships.

This course uses an integrated competency approach to help you develop this crucial skill. You’ll get hands-on opportunities to practice and apply methods for consistently using EI as a leader. Attend this seminar so you can influence and motivate your organization’s workforce to new heights of achievement.

Lead powerfully with presence and impact
Gain valuable emotional insights and awareness to inspire and maintain productive relationships
Manage and adapt emotional behaviors that expand your sphere of credibility and influence
Utilize empathy to promote strong relationships
Apply collaborative, inclusive and creative communication practices
Harness emotionally intelligent motivational skills to achieve team results

Integrating EI and leadership competencies
Applying emotionally intelligent speaking and listening skills to leadership
Identifying the role of EI in 21st-century leaders
Achieving emotionally intelligent personal influence
Assessing your personal credibility quotient to authentically influence others
Applying empathy as a powerful influencing strategy when coaching
Creating an emotionally intelligent inspiration plan
Encouraging emotionally intelligent collaboration practices
Managing change and resistance with EI
Identifying communication skills leaders can use to move past colleagues’ resistance
Attaining healthy conflict with EI
Identifying emotionally intelligent leadership communication strategies
Using emotionally intelligent mindfulness practices when team members experience stress
Synthesizing emotionally intelligent competencies to address complex leadership challenges and opportunities

Learning Objectives

Recognize and Consciously Use Emotional Data to Create and Maintain Productive Workplace Relationships and Team Environments
Manage and Adapt Emotional Behaviors That Impact Leadership in a Variety of Workplace Situations
Integrate Empathy to Promote Strong Relationships
Apply Collaborative, Inclusive, and Creative Communication Practices
Gain Emotional Insights to Understand and Implement Change
Implement Emotionally Intelligent Motivational Skills to Achieve Team Results

Integrating Emotional Intelligence and Leadership Competencies

Recognize the Impact Your Emotionally Intelligent Interpersonal Communication Skill Has on Your Colleagues
Apply Emotionally Intelligent Speaking and Listening Skills to Leading

Achieving Emotionally Intelligent Personal Influence

Assess Your Personal Credibility Quotient to Authentically Influence Others
Apply Empathy as a Powerful Influencing Strategy When Planning a Coaching Session
Analyze Resistance Through the Lens of EI to Identify Alternative Influencing Approaches

Creating Emotionally Intelligent Inspiration

Categorize Your Present Strengths and Liabilities When Seeking to Inspire Others
Apply Skills to Inspire Using Emotionally Intelligent Leadership Stories

Encouraging Emotionally Intelligent Collaboration Practices

Describe Collaboration as an Emotionally Intelligent, Relationship-Based Activity
Identify Different Types of Leader or Colleague Inquiry That Strengthen Relationships and Creativity

Managing Change with Emotional Intelligence

Describe How Emotions Impact People’s Attitudes Toward Change
Identify Communication Skills That Leaders Can Use to Move Past Colleagues’ Resistance to Change

Attaining Healthy Conflict with Emotional Intelligence

Recognize the Central Role That Relationship Development and Maintenance Play in Achieving Healthy Conflict
Apply Strategies for Cultural and Communication Awareness When Leading
Identify Emotionally Intelligent Leadership Communication Strategies to Create and Sustain Healthy Conflict

Leading Emotionally Intelligent Teams

Analyze Your Team’s Emotional and Social Intelligence
Assess Your Team’s Stress Level and Mood to Remain Optimistic and Productive
Apply Emotionally Intelligent Mindfulness Practices When the Whole Team or a Single Team Member Experiences Stress

Bringing It All Together

Synthesize Emotionally Intelligent Competencies to Address Complex Leadership Challenges and Opportunities

Download Extended Seminar Outline PDF

View a Sample of Our Reviews

4.8

618 reviews

Presented some often neglected but essential skills for improving communications and performance.

Patrick F.

Production Manager

Industry: Telecommunications, Antenna Systems

This course was a very positive experience. I am late in my career to become a manager of a small group. Coming from a strictly technical background I found this course very helpful in solidifying a few concepts already in hand and expanding greatly my understanding of modern management concepts.

Gerald D.

Manager RPS Engineering

Industry: Manufacturing

Excellent training that opened my eyes to all the possibilities for which I can apply what I have learned. I have attended various trainings on communication, but this was by far the best experience that will have a lasting effect on how I communicate.

Sonia P.

Program Director

Industry: Organizations

Excellent course and our instructor also added many practical tools for us to learn and apply. This course opened my eyes to applying EI principles and tools to my work and life.

Andrew L.

IT Manager

Industry: Insurance

This was a great learning experience for leading a team by building trust and collaborative relationship through self awareness, empathy and creating win-win situation.

Devang S.

[email protected]

Industry: Energy, Utilities & Waste

This course is valid for PMUs.
12 Professional Effectiveness [PE]
6 Relationship Management [RM]

AMA is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM.

The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.

American Management Association is accredited by the International Association for Continuing Education and Training (IACET) and is accredited to issue the IACET CEU.

AMA has been reviewed and approved as a provider of project management training by the Project Management Institute (PMI).

Talent Triangle PDUs

[L] 18 Classroom/ 12 Live Online

Project Management Institute (PMI) Talent Triangle, 2015.

In-Person Schedule

9 Sessions Available

Live Online Schedule