workers-collab

Powerful Communication Techniques

This online communication skills training can help you be more effective within any organization.

Your ability to communicate can make or break your career. Here is your chance to increase your effectiveness and find your best voice—even when you're under pressure. Learn how to engage in clear, two-way communication to convey information...ideas...and feelings. Discover how to choose and use the most appropriate words and tone for every business interaction. Acquire the tools to craft each message with the audience in mind. Adopt the right mindset for success. And take specific action steps to enable others to receive your messages positively. NOTE: A headset with microphone is required to attend and participate in this program. For more information, view the FAQ page .

Seminar Number: 07828

4.8
(219 reviews)
  • Live Online
  • At Your Company Location

Course Scheduling & Pricing

Home>Course Topic>Interpersonal Skills>Powerful Communication Techniques
  •   Live Online3 Hours
    0.2 CEU, 2 PDU, 2 PMU
 
 

Your ability to communicate can make or break your career. Here is your chance to increase your effectiveness and find your best voice—even when you're under pressure.

Learn how to engage in clear, two-way communication to convey information...ideas...and feelings. Discover how to choose and use the most appropriate words and tone for every business interaction. Acquire the tools to craft each message with the audience in mind. Adopt the right mindset for success. And take specific action steps to enable others to receive your messages positively.

NOTE: A headset with microphone is required to attend and participate in this program. For more information, view the FAQ page.

Learning Objectives

  • Manage Your Image
  • Define and Leverage Your Communication Style
  • Utilize Effective Communication Skills
  • Listen Effectively

A Closer Look at Communication

  • Identify and Remove the Roadblocks to EffectiveCommunication

Tools for Powerful Communication

  • Discuss the Role of Nonverbals in PowerfulCommunication
  • Practice Using the Know-Feel-Do Model to Have More Powerful

Communication

  • Explain How to Positively Impact the Visual, Verbal, and Vocal Components ofCommunication

Download Extended Seminar Outline PDF

  • Understanding the complex interplay between speaker, audience, relationship, and context in the communication process
  • Determining root causes of miscommunications - and ways to neutralize them in the future
  • Identifying and removing roadblocks to effective communication
  • Tactics for beginning afresh after a communication misfire
  • Knowing your personal communication style – and nuancing it successfully for others
  • Explore the power of nonverbal cues as a crucial part of communication
  • Mastering the 3 V’s of nonverbal communication: Visual, Verbal and Vocal
    Recognizing how differences in culture, gender, age and other factors contribute to communication
  • Avoiding loaded words and “hot-button” language
  • Exploring the Know-Feel-Do Model of communicating: crafting more effective messages by imagining how the recipient will take what you say

View a Sample of Our Reviews

4.8

219 reviews

 
I felt the facilitators were knowledgeable and the course was designed to keep us engaged.
4
Barbara O.
 
Director Sales Compensation
 
Industry: Business Services
The presentation was warm and made to feel comfortable from the start and really engaging.
5
shannon m.
 
Director Call Center Operations
 
Industry: Consumer Services
A lot of good material presented and some suggestions that can be easily adapted with some that will take a little more work.
5
Theresa W.
 
Controller
 
Industry: Minerals & Mining
Excellent set up; great technical support! Content was excellent and delivered in an integrative format that included very little lecturing but a very interactive format with discussions and breakout sessions.
5
Dietrich G.
 
Health Insurance Specialist
 
Industry: Government
It was a great experience for me in terms of learning about the communication tools.I am currently working as a Coordinator Communication and Marketing at British Council Pakistan.In this session I have learned about new communication techniques which will definitely going to help me in daily routine life and professional career as well.From now onward I will replicate what I have learned in the Powerful Communication Techniques course.
5
Sherzaman G.
 
Nvcc Grad
 
Industry: Consumer Services

American Management Association is accredited by the International Association for Continuing Education and Training (IACET) and is accredited to issue the IACET CEU.

Live Online Schedule

8 Sessions Available

I felt the facilitators were knowledgeable and the course was designed to keep us engaged.
4
Barbara O.
 
Director Sales Compensation
 
Industry: Business Services
The presentation was warm and made to feel comfortable from the start and really engaging.
5
shannon m.
 
Director Call Center Operations
 
Industry: Consumer Services
A lot of good material presented and some suggestions that can be easily adapted with some that will take a little more work.
5
Theresa W.
 
Controller
 
Industry: Minerals & Mining
Excellent set up; great technical support! Content was excellent and delivered in an integrative format that included very little lecturing but a very interactive format with discussions and breakout sessions.
5
Dietrich G.
 
Health Insurance Specialist
 
Industry: Government
It was a great experience for me in terms of learning about the communication tools.I am currently working as a Coordinator Communication and Marketing at British Council Pakistan.In this session I have learned about new communication techniques which will definitely going to help me in daily routine life and professional career as well.From now onward I will replicate what I have learned in the Powerful Communication Techniques course.
5
Sherzaman G.
 
Nvcc Grad
 
Industry: Consumer Services
Close