Mark Goulston on Just Listen By: Published: Jan 24, 2019 Mark Goulston, author of the new book Just Listen, joins us on Edgewise with some scripts and keywords to use to smooth out even the toughest conversations.Mark Goulston, author of the new book Just Listen, published by AMACOM, joins us on Edgewise with some scripts and keywords to use to smooth out even the toughest conversations.AMA_Edgewise_1511.mp3