Conant and Norgaard on the Leadership Touch

“Everyone has experienced the pleasure of working with someone who is learning and growing and everyone has experienced the pain of working with someone who is not,” affirms Douglas Conant, CEO of Campbell’s Soup. Doug with strategic leadership expert, Mette Norgaard, Ph.D, co-authored Touch Points: Creating Powerful Leadership Connections in the Smallest of Moments, which is a call to action for executives and managers to commit to employee development. Mette’s research and metrics based assertion is that touch points, strategic, meaningful interactions, are what galvanize people to make ideas happen and ultimately drive success. Listen as Doug and Mette explain how these hands on investments in their employees, translate into exponential returns for companies. 

“Everyone has experienced the pleasure of working with someone who is learning and growing, and everyone has experienced the pain of working with someone who is not,” affirms Douglas Conant, CEO of Campbell’s Soup. Conant  is coauthor with strategic leadership expert, Mette Norgaard, Ph.D, In their book Touch Points: Creating Powerful Leadership Connections in the Smallest of Moments, Conant and Mette Norgaard, Ph.D, a strategic leadership expert, call for executives and managers to commit to employee development. Mette’s metrics-based research find that strategic, meaningful interactions are what galvanize people to make ideas happen and ultimately drive success. Listen as Conant and Mette explain how these hands on investments in their employees, translate into exponential returns for companies.