Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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Alison Green on Difficult Conversations as a Kindness

After 11 years of writing the popular and informative Ask a Manager blog, Alison Green has seen it all, from dramatic exit interviews to the myriad ways our coworkers can get on our nerves. Throughout all the advice there seemed to be a common refrain: just talk about it. Now she's written a book ca

Anders Dahlvig on IKEA’s Global Social Ambition

In this edition of Edgewise Anders Dahlvig chronicles his rise from store manager to president CEO of IKEA. He discusses his book, The IKEA Edge: Building Global Work , the effect globalization has had a on the retail business and how important it is for companies to adapt this new market culture. H

Andrew Bennett on Well-Informed Shoppers Changing Consumer Culture

The way we shop has shifted dramatically, leading to an increase in the number of store-label brands being purchased to 20%. What’s surprising is that this is not just because of a change in the economy; in fact, most people buy the off-label brands because they’re really not that different from the

Andrew Miller on Redefining Operational Excellence

In Redefining Operational Excellence: New Strategies for Maximizing Performance and Profits Across the Organization , Andrew Miller explains operational excellence not as a methodology, but rather a mindset which he describes as a constant pursuit to try and improve performance and maximize profitab

Andy Sernovitz on successful word of mouth marketing

Andy Sernovitz is co-founder and former CEO of the Word of Mouth Marketing Association, an organization that uses the latest innovations in blogs and buzz to build a prosperous word of mouth marketing profession, based on best practices, measurable ROI and ethical leadership.

Anelia Varela on Better Business Writing

Most industry writing is, let's face it, boring. Anelia Varela , US Director of The Writer, has made it her mission to change that. Listen in for her tips on how to make your business writing simpler, more effective, and stand out from all your competition. Also make sure to check out the archive of

Ann Evanston on Successful Twitter-preneurship

More and more people believe that social networking on sites like LinkedIn, Facebook and now Twitter, make business sense. but how do you do it right without wasting tons of time and energy? Follow AMA on Twitter! Serch for AMATalk.

Ann Rhoades on Revolutionizing Company Culture

Human resource maven Ann Rhoades believes that a company’s outward culture is a direct reflection of its internal character, its people. In recent years employees and employers have had a rough time navigating and maintaining emotional and operational roles. Rhoades shares the principles she’s devel

Anne Bahr Thompson on Brand Citizenship

Customers these look to brands to solve their own personal problems and also work towards solving wider global concerns: they want the paper towels that will clean up messes in the kitchen and also made sustainably so they don't destroy the environment. Anne Bahr Thompson , author of Do Good: Embrac

Annette Simmons on Telling the Best Story

Want to be remembered? Become a great storyteller and you'll be unforgettable. It's actually easier than it sounds, with great tips for finding the storyteller in yourself in the newly revised edition of Annette Simmons ' classic Whoever Tells the Best Story Wins .

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