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Management Skills for New Managers

Successful managers get things done. Learn the art of management that will set you apart—FAST. Using extensive guided role plays, self-audits and in-depth skills exercises, you will explore motivation, delegation, coaching, communication, performance management and leadership. Take this course to fill your skill gaps and elevate your team—and your career—to new levels of greatness. Be ready to apply what you learn and return to work with new knowledge, insights and practical methods to help you be a successful and effective new manager. Receive a FREE Manager's Toolkit when you register for this seminar.  Click here to learn more.

Seminar Number: 02238

3.6
(2520 reviews)
  • In-Person
  • Live Online
  • At Your Company Location

Course Scheduling & Pricing

Home>Course Topic>Management and Supervisory Skills>Management Skills for New Managers

About This Course

This course provides management training for first-time managers by teaching practical management skills like delegation, coaching, feedback, communication, performance management, and team-building. Through guided role-plays and interactive exercises, participants gain immediate strategies for motivating their team and fostering collaboration. New managers leave with actionable tools and confidence to lead a high-performing team.

Read the FAQs

Who Should Attend

Managers with one to three years of experience who are seeking additional management training.

  •   In-Person2 Day(s)
    1.2 CEU, 14 CPE, 12 PDU, 12 PMU
  •   Live Online2 Day(s)
    1.2 CEU, 14 CPE, 12 PDU, 12 PMU
 
 

Successful managers get things done. Learn the art of management that will set you apart—FAST. Using extensive guided role plays, self-audits and in-depth skills exercises, you will explore motivation, delegation, coaching, communication, performance management and leadership.

Take this course to fill your skill gaps and elevate your team—and your career—to new levels of greatness. Be ready to apply what you learn and return to work with new knowledge, insights and practical methods to help you be a successful and effective new manager.

Receive a FREE Manager's Toolkit when you register for this seminar. Click here to learn more.
  • Boost your confidence level as a new manager
  • Skillfully manage your co-located and virtual team
  • Shift gears, deal with change and make decisions with more ease
  • Match your leadership style to your employees’ development needs
  • Increase your flexibility and adaptability to lead a diverse workforce
  • Develop a climate that fosters motivation and camaraderie
  • Provide clear vision and direction for your employees
  • Equip your team with the resources they need to be effective
  • Confidently help employees solve problems and overcome barriers

Seminar Frequently Asked Questions

Is this training good for first-time managers?

The AMA Management Skills for New Managers training is a great resource for both first-time managers and seasoned professionals who want to sharpen their skills . This course helps you to build and maintain the solid foundation of skills and behaviors you'll need to be an outstanding manager.

I’ve been a manager for 3 years. Is this course still appropriate for me?

Yes! Managers at any level can benefit from the key skills covered in this course. It’s always beneficial to step back from your day-to-day work and examine where you need a tune up.

Are there management tools that I can share with my team after the seminar?

Yes, every AMA seminar ensures that attendees leave with knowledge and skills that can be applied immediately back at work and shared with peers.

What specific managerial skills will this seminar help improve?

You’ll be able to practice several skills, from communication to delegation, as well as motivation and coaching. This course is designed to give you a comprehensive understanding of what it takes to be effective.

What type of credits or certifications can I earn with this seminar?

AMA is an approved provider of Continuing Education Units (CEUs) and related credits from professional associations worldwide, including Project Management Institute (PMI)®, the National Association of State Boards of Accountancy (NASBA) and Human Resource Certification Institute (HRCI), among many others. For more specific information on accreditation, visit the Credits section.

Can this seminar be delivered at my company’s location?

Yes. Many of our seminars can be tailored and delivered at any location of your choice. Visit our Corporate Training Materials section for more specific details.

Your Role as Manager

  • Discovering the qualities and abilities required for effective management
  • Identifying the roles and responsibilities managers perform
  • Exploring the contextual issues and challenges that new managers face today

Continuous Performance Management

  • Defining the goal of performance management
  • Identifying the process and challenges
  • Practicing the skills of performance management
  • Conducting a self-audit on performance management

SLII ® - The Art of Influencing Others

  • Practicing having effective and more frequent conversations with your direct reports
  • Increasing your flexibility and adaptability to lead a diverse workforce
  • Using a variety of leadership styles to accelerate team members’ completion of their goals/tasks

Coaching for Performance

  • Identifying the importance of and requirements for coaching
  • Learning the micro-skills of effective coaching
  • Confronting problem behaviors in a tactful manner
  • Using the AMA Guide to manage a coaching discussion
  • Differentiating between coaching and disciplining

Building a Motivational Climate

  • Recognizing the manager’s role in employee motivation
  • Exploring important elements of the motivational process
  • Identifying managerial practices for building a motivational climate

Delegating for Growth and Development

  • Describing the types of delegation that managers can engage in
  • Assessing your current delegation practices and their challenges
  • Recognizing what can and can’t be delegated
  • Describing the phases of effective delegation
  • Practicing delegation discussion

ADDITIONAL TAKEAWAYS:

  • Self-audits on performance management, technology, coaching, diversity and inclusion, as well as delegation and global awareness
  • A process for coaching behavioral challenges and conducting a delegation discussion
  • A self-reflection worksheet on business ethics
  • Performance alignment conversations
  • An AMA digital asset on motivation and delegation
  • A motivational climate worksheet

Defining Your Role as a Manager

  • Identify Qualities Required for Effective Management
  • Define Management
  • Describe How Managers Provide Value
  • Identify the Roles and Responsibilities Managers Perform
  • Describe the Contextual Issues and Challenges Managers Face

Continuous Performance Management

  • Define the Goal of Performance Management
  • Describe a Process for Effective Performance Management
  • Identify the Challenges to Performance Management
  • Demonstrate the Skills of Performance Management

SLII® - Concepts

  • Practice Having Effective and More Frequent Conversations with Your Direct Reports
  • Increase Your Flexibility and Adaptability to Lead a Diverse Workforce
  • Use a Variety of Leadership Styles to Accelerate Team Members’ Completion of Their Goals/Tasks

Coaching for Performance

  • Define Coaching
  • Identify the Importance of Coaching
  • Identify the Requirements for Effective Coaching
  • Identify the Micro-skills of Effective Coaching
  • Use a Process for Coaching Behavioral Challenges
  • Use the AMA GUIDE to Plan and Manage a Coaching Discussion
  • Identify the Difference Between Coaching and Discipline

Building a Motivational Climate

  • Identify the Manager’s Role in Employee Motivation
  • Define Motivation
  • Identify the Importance of a Motivational Climate
  • Recognize Important Elements of the Motivational Process
  • Identify Managerial Practices for Building a Motivational Climate

Delegating for Growth and Development

  • Identify the Types of Delegation That Managers Can Engage In
  • Identify the Importance of, and the Barriers to, Effective Delegation
  • Assess Your Current Delegation Practices
  • Identify What Can—and Can’t—Be Delegated
  • Describe the Phases of Effective Delegation
  • Use a Process for Conducting a Delegation Discussion

Download Extended Seminar Outline PDF

View a Sample of Our Reviews

3.6

2520 reviews

 
The course was excellent. The instructor was excellent. Team exercises were also superb. Loved this course! I left feeling very engaged, inspired, and hungry for more learning and training. Would definitely take another AMA training.
0
Jennifer M.
 
Senior National Communications Manager
 
Industry: Financial Services
Before taking this course, I could barely manage managing but now I manage like a boss.
0
Me
 
New skills
 
Industry: Plant hotels
This course presented great formulaic approaches to communication, coaching, delegation, direct-report task diagnosing, management skill application, and motivation. The skills I learned will be useful for years to come and will serve my staff tremendously!
5
David F.
 
Deputy Director Of Emergency Management
 
Industry: Local Government
I enjoyed refreshing, fine-tuning and expanding my management knowledge & skills.The methodical approach shared will help me tackle management tasks with a more balanced approach growing my staff with openness and better communication for the good of the organization.
5
Nancy B.
 
Sr. Associate, Scholarship Operations
 
Industry: Organizations
The tools that were reviewed and provided will be a valuable reference going forward.
5
SHARON S.
 
SENIOR MANAGER
 
Industry: Manufacturing, Food & Beverage
The instructor was very professional and courteous. The class was very engaging and I enjoyed the open discussion setting. I learned a lot about identifying different management styles and how to adapt to different peoples personalities. Very beneficial and applicable.
5
Andrew F.
 
Flight Operator
 
Industry: Manufacturing
I think this course is of benefit to any manager, newly made or otherwise. It provided an understanding of what influences our interactions and how to make those interactions with direct reports more useful, more collaborative and more focused on development both to the benefit of the manager and the employee.
5
Tamara N.
 
Claims Supervisor, Liability Claims Clerks
 
Industry: Insurance

This course is valid for 12 PMUs.
12 Relationship Management [RM]

AMA has been reviewed and approved as a provider of project management training by the Project Management Institute (PMI).

Talent Triangle PDUs

[L] 12

Project Management Institute (PMI) Talent Triangle, 2015.
Reproduced with the permission of PMI. Copyright and all rights reserved.

American Management Association is accredited by the International Association for Continuing Education and Training (IACET) and is accredited to issue the IACET CEU.

AMA is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org. For additional information or for more information regarding administrative policies such as complaints and refunds, please contact Martha Leon at 212-903-8173.

Recommended CPE Credit: 14 hours/Basic
Prerequisites: Managers with one to three years of experience
Advance Preparation: Online pre- and post-assessment
Delivery Method: Group Live/Group Internet-based
Field of Study: Non-Technical – Communication, Business Management & Organization, Personal Development

In-Person and Live Online Schedule

75 Sessions Available

  • $2,895.00 Non Members
  • $2,595.00 AMA Members
  • $2,567.00 GSA
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Frequently Asked Questions

What is the best training for new managers or first-time managers?

View the Express Skills FAQ page.

What management skills are covered in training for new managers?

Management training for new managers typically covers essential skills such as effective communication, coaching and delegation, continuous performance management, collaboration, and employee motivation. In this course, participants also learn how to give constructive feedback, build accountability, manage hybrid or remote teams, and create a high-performing team culture aligned with organizational goals.

Is this new manager training available online or in person?

Yes. Management Skills for New Managers is available live online and in-person formats, each delivered over two days. Both formats offer the same interactive learning experience, including role-playing exercises and instructor-led discussions, allowing managers to choose the option that best fits their schedule and learning style.

How does management training help new managers succeed faster?

Management training helps new managers succeed faster by providing proven frameworks, practical tools, and real-world practice for leading people. Instead of learning through trial and error, participants gain the skills to communicate clearly, delegate effectively, manage performance confidently, and motivate their teams to accelerate their transition into effective, results-driven managers.

Can Management Skills for New Managers course be applied to my Seminar Savings Pass or Annual Pass?

Yes. You can register for this course through your dedicated training advisor to apply to your Seminar Savings Pass or Annual Pass. Call 800-854-4493 to connect to your training advisor or to purchase a new pass.

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