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Management Skills for New Managers

Gain the core management skills you need to succeed!

Successful managers get things done. Learn the art of management that will set you apart—FAST. Using extensive guided role plays, self-audits and in-depth skills exercises, you will explore motivation, delegation, coaching, communication, performance management and leadership. Take this course to fill your skill gaps and elevate your team—and your career—to new levels of greatness. Be ready to apply what you learn and return to work with new knowledge, insights and practical methods to help you be a successful and effective new manager. Receive a FREE Manager's Toolkit when you register for this seminar.  Click here to learn more.

Seminar Number: 02238

3.6
(2520 reviews)
  • In-Person
  • Live Online
  • At Your Company Location

Course Scheduling & Pricing

Home>Course Topic>Management and Supervisory Skills>Management Skills for New Managers

Who Should Attend

Managers with one to three years of experience who are seeking additional management training.

  •   In-Person2 Day(s)
    1.2 CEU, 12 CLP, 14 CPE, 12 PDU, 12 PMU
  •   Live Online2 Day(s)
    1.2 CEU, 12 CLP, 14 CPE, 12 PDU, 12 PMU
 
 

Successful managers get things done. Learn the art of management that will set you apart—FAST. Using extensive guided role plays, self-audits and in-depth skills exercises, you will explore motivation, delegation, coaching, communication, performance management and leadership.

Take this course to fill your skill gaps and elevate your team—and your career—to new levels of greatness. Be ready to apply what you learn and return to work with new knowledge, insights and practical methods to help you be a successful and effective new manager.

Receive a FREE Manager's Toolkit when you register for this seminar. Click here to learn more.
  • Boost your confidence level as a new manager
  • Skillfully manage your co-located and virtual team
  • Shift gears, deal with change and make decisions with more ease
  • Match your leadership style to your employees’ development needs
  • Increase your flexibility and adaptability to lead a diverse workforce
  • Develop a climate that fosters motivation and camaraderie
  • Provide clear vision and direction for your employees
  • Equip your team with the resources they need to be effective
  • Confidently help employees solve problems and overcome barriers

Seminar Frequently Asked Questions

Is this training good for first-time managers?

The AMA Management Skills for New Managers training is a great resource for both first-time managers and seasoned professionals who want to sharpen their skills . This course helps you to build and maintain the solid foundation of skills and behaviors you'll need to be an outstanding manager.

I’ve been a manager for 3 years. Is this course still appropriate for me?

Yes! Managers at any level can benefit from the key skills covered in this course. It’s always beneficial to step back from your day-to-day work and examine where you need a tune up.

Are there management tools that I can share with my team after the seminar?

Yes, every AMA seminar ensures that attendees leave with knowledge and skills that can be applied immediately back at work and shared with peers.

What specific managerial skills will this seminar help improve?

You’ll be able to practice several skills, from communication to delegation, as well as motivation and coaching. This course is designed to give you a comprehensive understanding of what it takes to be effective.

What type of credits or certifications can I earn with this seminar?

AMA is an approved provider of Continuing Education Units (CEUs) and related credits from professional associations worldwide, including Project Management Institute (PMI)®, the National Association of State Boards of Accountancy (NASBA) and Human Resource Certification Institute (HRCI), among many others. For more specific information on accreditation, visit the Credits section.

Can this seminar be delivered at my company’s location?

Yes. Many of our seminars can be tailored and delivered at any location of your choice. Visit our Corporate Training Materials section for more specific details.

Your Role as Manager

  • Discovering the qualities and abilities required for effective management
  • Identifying the roles and responsibilities managers perform
  • Exploring the contextual issues and challenges that new managers face today

Continuous Performance Management

  • Defining the goal of performance management
  • Identifying the process and challenges
  • Practicing the skills of performance management
  • Conducting a self-audit on performance management

SLII ® - The Art of Influencing Others

  • Practicing having effective and more frequent conversations with your direct reports
  • Increasing your flexibility and adaptability to lead a diverse workforce
  • Using a variety of leadership styles to accelerate team members’ completion of their goals/tasks

Coaching for Performance

  • Identifying the importance of and requirements for coaching
  • Learning the micro-skills of effective coaching
  • Confronting problem behaviors in a tactful manner
  • Using the AMA Guide to manage a coaching discussion
  • Differentiating between coaching and disciplining

Building a Motivational Climate

  • Recognizing the manager’s role in employee motivation
  • Exploring important elements of the motivational process
  • Identifying managerial practices for building a motivational climate

Delegating for Growth and Development

  • Describing the types of delegation that managers can engage in
  • Assessing your current delegation practices and their challenges
  • Recognizing what can and can’t be delegated
  • Describing the phases of effective delegation
  • Practicing delegation discussion

ADDITIONAL TAKEAWAYS:

  • Self-audits on performance management, technology, coaching, diversity and inclusion, as well as delegation and global awareness
  • A process for coaching behavioral challenges and conducting a delegation discussion
  • A self-reflection worksheet on business ethics
  • Performance alignment conversations
  • An AMA digital asset on motivation and delegation
  • A motivational climate worksheet

Defining Your Role as a Manager

  • Identify Qualities Required for Effective Management
  • Define Management
  • Describe How Managers Provide Value
  • Identify the Roles and Responsibilities Managers Perform
  • Describe the Contextual Issues and Challenges Managers Face

Continuous Performance Management

  • Define the Goal of Performance Management
  • Describe a Process for Effective Performance Management
  • Identify the Challenges to Performance Management
  • Demonstrate the Skills of Performance Management

SLII® - Concepts

  • Practice Having Effective and More Frequent Conversations with Your Direct Reports
  • Increase Your Flexibility and Adaptability to Lead a Diverse Workforce
  • Use a Variety of Leadership Styles to Accelerate Team Members’ Completion of Their Goals/Tasks

Coaching for Performance

  • Define Coaching
  • Identify the Importance of Coaching
  • Identify the Requirements for Effective Coaching
  • Identify the Micro-skills of Effective Coaching
  • Use a Process for Coaching Behavioral Challenges
  • Use the AMA GUIDE to Plan and Manage a Coaching Discussion
  • Identify the Difference Between Coaching and Discipline

Building a Motivational Climate

  • Identify the Manager’s Role in Employee Motivation
  • Define Motivation
  • Identify the Importance of a Motivational Climate
  • Recognize Important Elements of the Motivational Process
  • Identify Managerial Practices for Building a Motivational Climate

Delegating for Growth and Development

  • Identify the Types of Delegation That Managers Can Engage In
  • Identify the Importance of, and the Barriers to, Effective Delegation
  • Assess Your Current Delegation Practices
  • Identify What Can—and Can’t—Be Delegated
  • Describe the Phases of Effective Delegation
  • Use a Process for Conducting a Delegation Discussion

Download Extended Seminar Outline PDF

View a Sample of Our Reviews

3.6

2520 reviews

 
The course was excellent. The instructor was excellent. Team exercises were also superb. Loved this course! I left feeling very engaged, inspired, and hungry for more learning and training. Would definitely take another AMA training.
0
Jennifer M.
 
Senior National Communications Manager
 
Industry: Financial Services
Before taking this course, I could barely manage managing but now I manage like a boss.
0
Me
 
New skills
 
Industry: Plant hotels
This course presented great formulaic approaches to communication, coaching, delegation, direct-report task diagnosing, management skill application, and motivation. The skills I learned will be useful for years to come and will serve my staff tremendously!
5
David F.
 
Deputy Director Of Emergency Management
 
Industry: Local Government
I enjoyed refreshing, fine-tuning and expanding my management knowledge & skills.The methodical approach shared will help me tackle management tasks with a more balanced approach growing my staff with openness and better communication for the good of the organization.
5
Nancy B.
 
Sr. Associate, Scholarship Operations
 
Industry: Organizations
The tools that were reviewed and provided will be a valuable reference going forward.
5
SHARON S.
 
SENIOR MANAGER
 
Industry: Manufacturing, Food & Beverage
The instructor was very professional and courteous. The class was very engaging and I enjoyed the open discussion setting. I learned a lot about identifying different management styles and how to adapt to different peoples personalities. Very beneficial and applicable.
5
Andrew F.
 
Flight Operator
 
Industry: Manufacturing
I think this course is of benefit to any manager, newly made or otherwise. It provided an understanding of what influences our interactions and how to make those interactions with direct reports more useful, more collaborative and more focused on development both to the benefit of the manager and the employee.
5
Tamara N.
 
Claims Supervisor, Liability Claims Clerks
 
Industry: Insurance

This course is valid for 12 PMUs.
12 Relationship Management [RM]

AMA has been reviewed and approved as a provider of project management training by the Project Management Institute (PMI).

Talent Triangle PDUs

[L] 12

Project Management Institute (PMI) Talent Triangle, 2015.
Reproduced with the permission of PMI. Copyright and all rights reserved.

American Management Association is accredited by the International Association for Continuing Education and Training (IACET) and is accredited to issue the IACET CEU.

AMA is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org. For additional information or for more information regarding administrative policies such as complaints and refunds, please contact Martha Leon at 212-903-8173.

Recommended CPE Credit: 14 hours/Basic
Prerequisites: Managers with one to three years of experience
Advance Preparation: Online pre- and post-assessment
Delivery Method: Group Live/Group Internet-based
Field of Study: Non-Technical – Communication, Business Management & Organization, Personal Development

In-Person Schedule

42 Sessions Available

Live Online Schedule

25 Sessions Available

  • $2,995.00 Non Members
  • $2,695.00 AMA Members
  • $2,567.00 GSA
Date Duration State City Zip
  2025-12-04 2025-12-05 Dec 4, 2025 - Dec 5, 2025 2 Days FL Lake Buena Vista / Orlando 32830 Lake Buena Vista / Orlando Register Now

  2025-12-10 2025-12-11 Dec 10, 2025 - Dec 11, 2025 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2025-12-11 2025-12-12 Dec 11, 2025 - Dec 12, 2025 2 Days IL Chicago 60601-5927 Chicago Register Now

  2025-12-15 2025-12-16 Dec 15, 2025 - Dec 16, 2025 2 Days GA Atlanta 30309-7705 Atlanta Register Now

  2025-12-15 2025-12-16 Dec 15, 2025 - Dec 16, 2025 2 Days CA San Francisco 94103 San Francisco Register Now

  2025-12-16 2025-12-17 Dec 16, 2025 - Dec 17, 2025 2 Days NY New York 10019 New York Register Now

  2026-01-08 2026-01-09 Jan 8, 2026 - Jan 9, 2026 2 Days NY New York 10019 New York Register Now

  2026-01-15 2026-01-16 Jan 15, 2026 - Jan 16, 2026 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2026-01-29 2026-01-30 Jan 29, 2026 - Jan 30, 2026 2 Days GA Atlanta 30309-7705 Atlanta Register Now

  2026-02-04 2026-02-05 Feb 4, 2026 - Feb 5, 2026 2 Days IL Chicago 60601-5927 Chicago Register Now

  2026-02-05 2026-02-06 Feb 5, 2026 - Feb 6, 2026 2 Days TX Houston 77001 Houston Register Now

  2026-02-09 2026-02-10 Feb 9, 2026 - Feb 10, 2026 2 Days NY New York 10019 New York Register Now

  2026-02-23 2026-02-24 Feb 23, 2026 - Feb 24, 2026 2 Days CA San Francisco 94103 San Francisco Register Now

  2026-03-05 2026-03-06 Mar 5, 2026 - Mar 6, 2026 2 Days NY New York 10019 New York Register Now

  2026-03-09 2026-03-10 Mar 9, 2026 - Mar 10, 2026 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2026-03-16 2026-03-17 Mar 16, 2026 - Mar 17, 2026 2 Days FL Lake Buena Vista / Orlando 32830 Lake Buena Vista / Orlando Register Now

  2026-03-18 2026-03-19 Mar 18, 2026 - Mar 19, 2026 2 Days TX Dallas 75001 Dallas Register Now

  2026-03-26 2026-03-27 Mar 26, 2026 - Mar 27, 2026 2 Days IL Chicago 60601-5927 Chicago Register Now

  2026-04-08 2026-04-09 Apr 8, 2026 - Apr 9, 2026 2 Days CA San Francisco 94103 San Francisco Register Now

  2026-04-09 2026-04-10 Apr 9, 2026 - Apr 10, 2026 2 Days NY New York 10019 New York Register Now

  2026-04-23 2026-04-24 Apr 23, 2026 - Apr 24, 2026 2 Days MA Boston 02110 Boston Register Now

  2026-04-27 2026-04-28 Apr 27, 2026 - Apr 28, 2026 2 Days PA Philadelphia 19107 Philadelphia Register Now

  2026-05-04 2026-05-05 May 4, 2026 - May 5, 2026 2 Days CA Anaheim 92802 Anaheim Register Now

  2026-05-04 2026-05-05 May 4, 2026 - May 5, 2026 2 Days TX Houston 77001 Houston Register Now

  2026-05-05 2026-05-06 May 5, 2026 - May 6, 2026 2 Days IL Chicago 60601-5927 Chicago Register Now

  2026-05-19 2026-05-20 May 19, 2026 - May 20, 2026 2 Days NY New York 10019 New York Register Now

  2026-05-19 2026-05-20 May 19, 2026 - May 20, 2026 2 Days GA Atlanta 30309-7705 Atlanta Register Now

  2026-06-04 2026-06-05 Jun 4, 2026 - Jun 5, 2026 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2026-06-04 2026-06-05 Jun 4, 2026 - Jun 5, 2026 2 Days CA San Francisco 94103 San Francisco Register Now

  2026-06-10 2026-06-11 Jun 10, 2026 - Jun 11, 2026 2 Days TX Dallas 75001 Dallas Register Now

  2026-06-15 2026-06-16 Jun 15, 2026 - Jun 16, 2026 2 Days FL Lake Buena Vista / Orlando 32830 Lake Buena Vista / Orlando Register Now

  2026-06-22 2026-06-23 Jun 22, 2026 - Jun 23, 2026 2 Days IL Chicago 60601-5927 Chicago Register Now

  2026-07-14 2026-07-15 Jul 14, 2026 - Jul 15, 2026 2 Days NY New York 10019 New York Register Now

  2026-07-20 2026-07-21 Jul 20, 2026 - Jul 21, 2026 2 Days CO Denver 80002 Denver Register Now

  2026-07-21 2026-07-22 Jul 21, 2026 - Jul 22, 2026 2 Days MA Boston 02110 Boston Register Now

  2026-07-27 2026-07-28 Jul 27, 2026 - Jul 28, 2026 2 Days IL Chicago 60601-5927 Chicago Register Now

  2026-07-29 2026-07-30 Jul 29, 2026 - Jul 30, 2026 2 Days FL Fort Lauderdale 33301 Fort Lauderdale Register Now

  2026-08-03 2026-08-04 Aug 3, 2026 - Aug 4, 2026 2 Days DC Arlington/Washington 22202-4807 Arlington/Washington Register Now

  2026-08-10 2026-08-11 Aug 10, 2026 - Aug 11, 2026 2 Days TX Dallas 75001 Dallas Register Now

  2026-08-12 2026-08-13 Aug 12, 2026 - Aug 13, 2026 2 Days NY New York 10019 New York Register Now

  2026-08-18 2026-08-19 Aug 18, 2026 - Aug 19, 2026 2 Days IL Chicago 60601-5927 Chicago Register Now

  2026-08-24 2026-08-25 Aug 24, 2026 - Aug 25, 2026 2 Days CA San Francisco 94103 San Francisco Register Now

The course was excellent. The instructor was excellent. Team exercises were also superb. Loved this course! I left feeling very engaged, inspired, and hungry for more learning and training. Would definitely take another AMA training.
0
Jennifer M.
 
Senior National Communications Manager
 
Industry: Financial Services
Before taking this course, I could barely manage managing but now I manage like a boss.
0
Me
 
New skills
 
Industry: Plant hotels
This course presented great formulaic approaches to communication, coaching, delegation, direct-report task diagnosing, management skill application, and motivation. The skills I learned will be useful for years to come and will serve my staff tremendously!
5
David F.
 
Deputy Director Of Emergency Management
 
Industry: Local Government
I enjoyed refreshing, fine-tuning and expanding my management knowledge & skills.The methodical approach shared will help me tackle management tasks with a more balanced approach growing my staff with openness and better communication for the good of the organization.
5
Nancy B.
 
Sr. Associate, Scholarship Operations
 
Industry: Organizations
The tools that were reviewed and provided will be a valuable reference going forward.
5
SHARON S.
 
SENIOR MANAGER
 
Industry: Manufacturing, Food & Beverage
The instructor was very professional and courteous. The class was very engaging and I enjoyed the open discussion setting. I learned a lot about identifying different management styles and how to adapt to different peoples personalities. Very beneficial and applicable.
5
Andrew F.
 
Flight Operator
 
Industry: Manufacturing
I think this course is of benefit to any manager, newly made or otherwise. It provided an understanding of what influences our interactions and how to make those interactions with direct reports more useful, more collaborative and more focused on development both to the benefit of the manager and the employee.
5
Tamara N.
 
Claims Supervisor, Liability Claims Clerks
 
Industry: Insurance
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