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Leadership Strategies for Creating a Respectful Workplace

Build and support a more positive and productive workplace climate.

A workplace where employees treat one another with civility and respect is far more likely to function at optimum levels of productivity. Unfortunately, the rise of disrespectful behaviors in business seems to be at epidemic levels, and the result is a steady erosion in morale and productivity. This seminar provides strategies for leaders and managers to recognize and handle offensive, disrespectful and inappropriate behaviors. It also explores how to improve productivity by modeling better behavior and fostering a culture of civility and mutual respect.

Seminar Number: 02151

4.8
(43 reviews)
  • In-Person
  • Live Online
  • At Your Company Location

Course Scheduling & Pricing

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Who Should Attend

Senior managers, directors, vice presidents, division heads, managers, human resource professionals, OD personnel and others in positions of leadership.

  •   In-Person2 Day(s)
    1.2 CEU, 12 CLP, 12 PDCs, 12 PDU, 12 PHR, 12 PMU, 12 SPHR
  •   Live Online2 Day(s)
    1.2 CEU, 12 CLP, 12 PDCs, 12 PDU, 12 PHR, 12 PMU, 12 SPHR
 
 

A workplace where employees treat one another with civility and respect is far more likely to function at optimum levels of productivity. Unfortunately, the rise of disrespectful behaviors in business seems to be at epidemic levels, and the result is a steady erosion in morale and productivity. This seminar provides strategies for leaders and managers to recognize and handle offensive, disrespectful and inappropriate behaviors. It also explores how to improve productivity by modeling better behavior and fostering a culture of civility and mutual respect.

  • Reduce the likelihood that smaller issues will escalate into larger confrontations
  • Use appropriate tools to deal with rudeness, incivility and harassment
  • Be better equipped to coach staff to deal with offenders
  • Enhance project success through improvements in workflow
  • Help reduce time away from work, worker’s compensation claims and health insurance costs
  • Be prepared for possible Healthy Workplace legislation
  • Creating a working definition of workplace disrespect and incivility
  • Tools for calculating the true costs of a disrespectful climate to teams and the organization
  • Assessing a manager’s own actions and how they influence certain behaviors
  • Coaching employees to deal successfully with disrespectful situations before issues escalate
  • Identifying key actions successful companies use to create respectful workplaces
  • Applying strategies and overcoming obstacles to build a positive, respectful climate

Learning Objectives

  • Recognize Disrespect in the Workplace
  • Correlate the Relationship Between Organizational Climate and Productivity
  • List Strategies to Initiate a More Respectful Climate in Your Organization
  • Use Coaching Strategies to Help Employees Resolve Issues Independently and to Alter the Disrespectful Behavior of Others

Workplace Respect

  • Identify Behaviors That Impede a Respectful Workplace
  • Assess the Intent of Disrespectful Behaviors in Your Organization
  • List the Components of a Respectful Workplace

Effects of Incivility in the Workplace

  • List the Physical and Psychological Effects of Disrespectful Behavior on Employees
  • Discuss How Disrespectful Behavior Affects Productivity
  • Translate a Company’s Lost Revenue Caused By Incivility into a Specific Dollar Amount
  • List the Important Differences Between Healthy Workplace Legislation and Current Equal Employment Opportunity and Harassment Laws

Strategies That Create Respectful Workplaces

  • Describe How a Leader’s Actions Foster a Respectful Workplace Culture
  • List Specific Actions a Leader Must Take to Insure Workplace Respect
  • Assess Your Own Strengths and Areas for Improvement in Establishing a Respectful Workplace
  • List Practices Other Organizations Use to Support a Respectful Workplace Culture

Coaching Solutions That Maintain Respectful Workplaces

  • Identify Steps Employees Can Use to Deal Successfully with Disrespectful Situations
  • Apply Managerial Coaching Strategies to End Disrespectful Behaviors in the Workplace
  • Use Questions to Engage Employees in Productive Performance Discussions

Bullying in the Workplace

  • Differentiate Between Disrespectful Behavior and Bullying
  • List Actions Employees Can Take
  • Identify Ways Your Organization Can Address Bullying

Download Extended Seminar Outline PDF

View a Sample of Our Reviews

4.8

43 reviews

 
The instructor was able to provide information in a way that was easy to understand and ways it could be implemented. This training will definitely help me improve my team.
5
Erena S.
 
Sr. Analytical Chemist
 
Industry: Manufacturing
Very informative class, The instructor kept my attention and new how to keep me involved in the clasS
5
Joe G.
 
Production Supervisor
 
Industry: Manufacturing
The class was very helpful. We learned about respect and most of all on how to coach and have a better team.
5
MARTHA P.
 
SUPERVISOR
 
Industry: Manufacturing
Excellent instructor, she had many work experiences that she shared as we progressed through the training. This was VERY helpful!
5
Carol H.
 
BOM Supervisor
 
Industry: Holding Companies & Conglomerates
The course provided some ideas and strategies that were interesting. Through the course work I engaged with some great people and learned from their perspectives as well
4
Kelly S.
 
Chief Administrative Officer
 
Industry: Education

This course is valid for 12 PMUs.
4 Relationship Management [RM]
8 Business Acumen [BA]

American Management Association is accredited by the International Association for Continuing Education and Training (IACET) and is accredited to issue the IACET CEU.

AMA has been reviewed and approved as a provider of project management training by the Project Management Institute (PMI).

Talent Triangle PDUs

[L] 8 [S&B] 4

Project Management Institute (PMI) Talent Triangle, 2015.
Reproduced with the permission of PMI. Copyright and all rights reserved.

In-Person and Live Online Schedule

3 Sessions Available

  • $2,795.00 Non Members
  • $2,545.00 AMA Members
  • $2,301.00 GSA
Date Duration Location
  2026-12-03 2026-12-04 Dec 3, 2026 - Dec 4, 2026
2 Days
 New York, NY Register Now
  2027-03-01 2027-03-02 Mar 1, 2027 - Mar 2, 2027
2 Days
03/01/2027, 9:00AM- 5:00PM; 03/02/2027, 9:00AM- 4:30PM;
 Live Online Register Now
  2027-05-04 2027-05-05 May 4, 2027 - May 5, 2027
2 Days
05/04/2027, 9:00AM- 5:00PM; 05/05/2027, 9:00AM- 4:30PM;
 Live Online Register Now




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