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Management Skills for Experienced Managers

You have the power to create change and inspire successful outcomes

It’s one thing to be a manager—but being an effective team leader takes special skills, knowledge and practice. This course will help you build a high-performing team by becoming a learning leader and partner, developing your team’s ability to work together, and resolving conflict. Through lectures, discussions, self-assessments and other activities, you will gain insights about yourself and your role as a manager, as well as how your behaviors and ability to coach and mentor team members impacts their performance. In addition, you will apply what you learn to a prepared case study, plus a situation within your own team, and then share your solutions.   Receive a FREE Manager's Toolkit when you register for this seminar.  Click here to learn more.

Seminar Number: 02508

4.6
(188 reviews)
  • Live Online
  • At Your Company Location

Course Scheduling & Pricing

Home>Course Topic>Management and Supervisory Skills>Management Skills for Experienced Managers

Who Should Attend

Experienced managers with three to five years of management experience who are interested in enhancing their managerial effectiveness.

  •   Live Online2 Day(s)
    1.2 CEU, 12 CLP, 14 CPE, 12 PDU, 12 PMU
 
 

It’s one thing to be a manager—but being an effective team leader takes special skills, knowledge and practice. This course will help you build a high-performing team by becoming a learning leader and partner, developing your team’s ability to work together, and resolving conflict. Through lectures, discussions, self-assessments and other activities, you will gain insights about yourself and your role as a manager, as well as how your behaviors and ability to coach and mentor team members impacts their performance. In addition, you will apply what you learn to a prepared case study, plus a situation within your own team, and then share your solutions.

 

Receive a FREE Manager's Toolkit when you register for this seminar. Click here to learn more.
  • Define your managerial role as a learning leader and partner
  • Recognize and adapt your behavioral style for increased effectiveness
  • Apply coaching methodologies for greater success
  • Assist your team members in their professional and personal development
  • Navigate your team through conflicts
  • Improving personal and group effectiveness using a range of behavioral styles
  • Applying tools to create high-performance teams
  • Creating a team environment that encourages learning and development
  •  Applying coaching processes and behaviors
  • Motivating and engaging your team
  • Using the most effective conflict resolution approach based on the situation

Special Feature

Blended Learning Available. AMA Blended Learning combines instructor-led training with online pre- and post-seminar assessments, tune-up courses and other resources to maximize your training goals. Through a blend of proven instructor-led seminars and powerful online technology, AMA Blended Learning provides a compelling and more comprehensive experience for the learner—producing a greater return-on-investment for the employer and the seminar participant.

Learning Objectives

  • Define Your Managerial Role as a Learning Leader
  • Extend Your Adaptability
  • Apply Strategies and Tools to Create a High-Performance Team
  • Motivate People By Using the Intrinsic Motivation Approach
  • Apply Coaching Methodologies
  • Navigate Your Team Through Conflicts
  • Assist Your Team Members in Their Professional and Personal Development

The Manager as Learning Leader—The Manager’s Style

  • Determine Your Role as a Learning Leader
  • Identify the Primary Behavioral Characteristics of Each Style
  • Determine How Your Behavioral Style Influences the Actions of Others
  • Plan Actions to Improve Personal and Group Effectiveness Using a Range of Behavioral Styles

Creating a High-Performance Team

  • Determine the Difference Between a Team and a Group
  • Apply Tools to Create High-Performance Teams
  • Use Agreements to Improve a Team’s Health

The Manager as a Developer of People

  • Explain the Connection Between a Learning Organization and the Development of Its Members
  • Create a Team Environment That Encourages Learning and Development
  • Apply Tools to Develop Your Team Members

The Transformational Coach

  • Redefine the Role of Manager as a Learning Partner
  • Contrast Transactional and Transformational Coaching
  • Assess the Readiness of Your Work Environment for Effective Partnership Coaching
  • Assess Your Current Coaching Competencies
  • Apply Coaching Processes and Behaviors

Style and Motivation

  • Determine the Key Values That Are Typical of Each Behavioral Style
  • Select Motivators to Meet Individual Needs
  • Apply an Intrinsic Motivational Approach
  • Address Generational Differences

Managing Conflict

  • Assess Your Personal Preferences for Dealing with Conflict
  • Identify Five Primary Modes for Managing Conflict
  • Apply the Most Effective Approach Based on the Conflict Situation

Management Simulations

  • Apply Seminar Topics in an Integrated Way
  • Apply Seminar Topics to Address Real-Life Team Situations
  • Navigate Team Dynamics

Download Extended Seminar Outline PDF

View a Sample of Our Reviews

4.6

188 reviews

 
I loved this course - some of the information was a refresher for me and I learned a lot from the material and from the other manager's experiences. We were able to really dig into each scenario and build our confidence as managers!
5
Samantha F.
 
Logistics Customer Service Mgr
 
Industry: Manufacturing
Great knowledge in the subject matter. Pace of instructing/facilitating was great. Timing and activity participation was great. Course content was awesome. I learned a lot from this class.
5
Ben A.
 
Production Supervisor
 
Industry: Manufacturing
The training was informative, organized, and collaborative. The instructor helped lead/create conversation, was knowledgeable, and created a comfortable environment.
5
Spencer J.
 
Manager
 
Industry: Government
Overall, the seminar provided some very helpful managerial skills that I can definitely implement in my job moving forward. The instructor really made this course stimulating, engaging and relevant to my work experience.
4
Alexandra C.
 
MANAGER SPONSORSHIP STRATEGY
 
Industry: Telecommunications
Overall this was a great class. The group setting and feedback not only from the instructor but also from the group was invaluable.
4
Erik S.
 
Sr Manager Broadband
 
Industry: Media & Internet

This course is valid for 12 PMUs.
2 Professional Effectiveness [PE]
10 Relationship Management [RM]

AMA has been reviewed and approved as a provider of project management training by the Project Management Institute (PMI).

Talent Triangle PDUs

[L] 12

Project Management Institute (PMI) Talent Triangle, 2015.
Reproduced with the permission of PMI. Copyright and all rights reserved

American Management Association is accredited by the International Association for Continuing Education and Training (IACET) and is accredited to issue the IACET CEU.

AMA is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org. For additional information or for more information regarding administrative policies such as complaints and refunds, please contact Martha Leon at 212-903-8173.

Recommended CPE Credit: 14 hours/Intermediate
Prerequisites: Three to five years of management experience
Advanced Preparation: Online pre-and post-assessment
Delivery Method: Group Live
Field of Study: Non-Technical – Communication, Personal Development, Business Management & Organization

Live Online Schedule

4 Sessions Available

I loved this course - some of the information was a refresher for me and I learned a lot from the material and from the other manager's experiences. We were able to really dig into each scenario and build our confidence as managers!
5
Samantha F.
 
Logistics Customer Service Mgr
 
Industry: Manufacturing
Great knowledge in the subject matter. Pace of instructing/facilitating was great. Timing and activity participation was great. Course content was awesome. I learned a lot from this class.
5
Ben A.
 
Production Supervisor
 
Industry: Manufacturing
The training was informative, organized, and collaborative. The instructor helped lead/create conversation, was knowledgeable, and created a comfortable environment.
5
Spencer J.
 
Manager
 
Industry: Government
Overall, the seminar provided some very helpful managerial skills that I can definitely implement in my job moving forward. The instructor really made this course stimulating, engaging and relevant to my work experience.
4
Alexandra C.
 
MANAGER SPONSORSHIP STRATEGY
 
Industry: Telecommunications
Overall this was a great class. The group setting and feedback not only from the instructor but also from the group was invaluable.
4
Erik S.
 
Sr Manager Broadband
 
Industry: Media & Internet
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