Creating Friction Free Relationships: Tools for Working with Anyone

Tactics for getting others to cooperate and help accomplish your objectives

Whatever your position in the organization, you have to work with and for other people to get things done. Within every business environment, interpersonal friction is inevitable. 

Making the situation worse is that today we are all overworked and overwhelmed. 

Whether it’s your boss, colleagues, or direct reports, people are prone to react emotionally, and they may prioritize their own agendas instead of focusing on what you need from them. In turn, these behaviors cause you friction in the form of distraction, frustration, and work delays.

Here’s your chance to get immediate solutions for turning around every one of those difficult or out-of-control relationships. 

This webinar provides the concrete tactics, sage advice, and proven techniques for alleviating the friction and discomfort in all of your business relationships.

• Ways to take the emotions out of charged situations and not get reactive
• Strategies for staying poised and factual when other people are being emotional 
• How not to take things personally
• Tactics for getting information and deliverables you need when someone isn’t coming through for you (and how not to go home bothered by the person every day)
• Word-for-word scripts to get someone else to want to change his or her behavior
• Tips for building greater trust among team members
• Advice for navigating office politics so you no longer worry about how you are perceived 
• How to speak up and ask questions without fear of being judged and to accept help without feeling weak
• The first thing to say in every meeting to make sure that the meeting will end quickly and to ensure you get and give the information you need
• A simple, stress-free approach to awkward conversations (so you don’t have to avoid them)
• Ways to influence others to get them to follow your requests

Attendance at this webinar is limited, so register now!

How You Will Benefit

After completing this course, you will be able to:

• Understand the emotions involved in charged situations
• Demonstrate approaches for not getting reactive when other people are being emotional 
• Use word-for-word scripts to influence others to modify their behavior
• Apply steps to build trust in relationships
• Plan for navigating office politics

How Do AMA Webinars Work?

AMA Webinars provide you with a cost-effective and convenient way to boost your know-how. You can participate in the comfort of your home or office without the need for travel costs and time.

BONUS:  Paid registrants will also get a single-user license to access a recorded archive of the program for a full year so that you can watch the program again and again to boost your skill set.

Please note that AMA Webinars are designed to provide a one-to-one learning experience for an individual and are not designed to be viewed in a group setting. Program access is available only via the MYAMA account of the registered attendee.

To fully participate in this electronic, interactive and live session, please check your system (or ask your IT department) to ensure it meets the following requirements:

Supported OS, Browser and Additional Requirements

• Windows 7 (Microsoft Edge, Latest Internet Explorer, Firefox, or Chrome)
• Apple Mac OS 10.9 (*Latest Firefox, Safari, or Chrome)
• Ubuntu Linux (Firefox only)
• Android 4.x (Chrome Browser Only)
• Apple iOs (*Latest version, Safari Browser Only)

* Official support for the "latest" version of a newly released browser, among those noted above, will be added within 8 weeks of public release. Until then, the previous version will continue to be supported instead.

If you are using an unsupported version of a Windows, Mac, or Linux operating system, you may experience difficulty in viewing and/or listening to the event.

Test Your Computer

The audio portion of this AMA web event will be delivered directly through your computer’s speakers or attached headphones. To fully participate in this electronic, interactive, live session, please test your system and review the requirements (or ask your IT department) before the program begins:

Test Now

Additional Requirements:

• Minimum bandwidth requirement is 512 kbps for meeting attendees
• In order to access the event, your computer must have cookies and JavaScript enabled. If your operating system currently does not have cookies or JavaScript enabled, contact your network administrator.
• POP-UP Blockers must be turned off to access the program.

Still need Help? Additional technical information can be found here. You can also view these tips in Spanish and French.

Important tip - Please allow 15 minutes prior to joining a session to conduct your set-up and testing!

Need further assistance? Visit the complete help guide for ON24: https://event.on24.com/view/help/ehelp.html