Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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Ten Things You Don't Know About Managing Your Business Operations Risks

Think your business is prepared to continue operations in the face of crisis? Think again. Here, from a risk management expert, are 10 things management may have overlooked. For starters, don't assume that your IT department has the situation under...

Ten Questions on Decision Making and Problem Solving

Have you ever wondered how effectively you manage decision making in a team setting? This self-test gives you the chance to measure your team leadership at that point. The assessment may also offer you new insights into how your team should approach...

Ten Interview Questions That Could Get You into Hot Water

When you're interviewing a prospective employee, the most innocent question-such as "Where were you born?"-can be misinterpreted as an act of discrimination. Here are 10 questions to avoid, from The Hiring and Firing Question and Answer Book....

10 True Marketing Lessons from The Grateful Dead

Music fans know the Grateful Dead as rock legends and amazing musicians.

Ten Trends in Training and Development

Discover ten trends in training and development.

Ten Ways That Take the "Success" Out of Succession Planning

How would you rate and evaluate the succession plan outlined for your company? Many executives and managers alike, question the effectiveness of their firm's program. As a leader, you have a responsibility for your organization's long-term success. This means that you have a commitment to overcome s

Ten Ways to Get on Board Quickly

Got a new job? It may take you as many as six months to feel that you have things somewhat under control. But don't just sit around waiting for things to fall into place: build the business relationships you need to succeed using these ten tips...

Terrence Gargiulo on Taming Difficult People

From Tibet to Mexico to the Balkans, every culture has its own cherished folktales. While originally made up to reinforce morals and good behavior, these stories aren't just for kids. Many fables featuring whimsical creatures and talking animals have much to teach grownups about handling slackers, c

Thanksgiving at Work

Thanksgiving is a time to be appreciative of things in your life. The AMA asked people what they were thankful for at work, and here's what they said.

The #1 Core Competency for Leaders

The best leaders know that while IQ is important to the job, EQ is essential. Sander A. Flaum explains how to increase your effectiveness by first learning how to lead yourself.

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