Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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Rick Lepsinger on Aligning Leadership Style with the Company’s Mission

James Sinegal, cofounder of Costco, isn’t your average CEO. His office overlooks a parking lot. He sits at a metal desk with a metal chair. His salary is less than half a million dollars (bonus included!), dramatically less than other CEOs, especially given the value he brings to his company. But in

Robbie Vorhaus on Making Changes to Be More Efficient

Robbie Vorhaus wants you to be a watchmaker, not a timekeeper. A timekeeper may always know what time it is, but if they look away from the clock for one moment, they’re not useful anymore. A watchmaker, however, can create a product that will do the job for him or her, and then go on vacation witho

Robert Bloom on Finding Your Company’s Inside Advantage

Every enterprise has at least one strategic asset-one existing strength-that can form the foundation for future growth. Finding this hidden potential and becoming well known for it will grow the business. Robert H. Bloom calls this the Inside Advantage , which happens to be the title of his new book

Robert Bloom on Winning Customer Preference

It’s 3:00 a.m. Do you know what your customer wants? According to Robert Bloom , author of The New Experts: Win Today’s Newly Empowered Customers at Their Four Decisive Moments , your customer is one second of smartphone research and a twitter review away from being on to the next brand. Bloom expla

Robert Kaplan’s Roadmap to Effective Leadership

In this edition of Edgewise Robert Kaplan, author of What to Ask the Person in the Mirror: Critical Questions for Becoming a More Effective Leader and Reaching Your Potential, describes the importance of self-management in creating a superb work culture. He explains the role of giving and taking hon

Robert Sutton on How to Be a Good Boss and Avoid Being a Bad Boss

How can you tell if you’re one of those bad bosses? It’s hard to self-evaluate. According to a Zogby study, 35% of workers reported having a boss who bullied them but only 0.5% of bosses said they ever bullied anyone. Obviously, there is a disconnect somewhere. Robert Sutton, in his new book Good Bo

Rob-Jan de Jong on Looking Ahead

Developing a vision for an organization is with no doubt a difficult task. In the book Anticipate: The Art of Leading by Looking Ahead (published by AMACOM), Rob-Jan de Jong highlights the importance of visionary leadership. Frame a big-picture view that provides direction for the future of your org

Roberta Matuson on Becoming a Magnetic Leader

We talk a lot about great leaders but a leader needs a team working with them. Roberta Matuson has written a new book called T he Magnetic Leader and she joins us to talk about her definition of magnetism as well as how to attract, hire, and retain top talent.

Rodd Wagner on defeating workplace disengagement

Rodd Wagner is the coauthor of 12: The Elements of Great Managing , the long-awaited sequel to the 1999 runaway bestseller First, Break All the Rules . Grounded in Gallup's 10 million employee and manager interviews spanning 114 countries, 12 follows great managers as they harness employee engagemen

Rod Collins on Wiki Management

In a world shifting from command and control to networks, managers have to adapt their expectations while still keeping their employees accountable. The three most important areas are what Rod Collins calls The Three M's: Managers, Meetings, & Measures. By resetting expectations of these three c