Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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Meet Lucia “Cia” Sherman, 2013 Administrative Professionals Innovation Award Winner

How Lucia Sherman created a popular company-wide newsletter and won the 2013 AMA Administrative Professionals Innovation Award.

Marvin Davis on a Take No Prisoners Approach to Excellence

Now more than ever, American companies are experiencing a nagging feeling that they could be doing much better. Globalization, digitization, and the development of cellular technology have increased competition by leaps and bounds. As a consequence, skating by on marginal performance isn’t enough. I

Meet Melanie France, 2010 Administrative Professionals Innovation Award Winner

An interview with Melanie France, winner of the 2010 AMA Administrative Professionals Innovation Award

Meet Raquel Hernandez, 2012 Administrative Professionals Innovation Award Winner

Raquel Hernandez, an executive assistant at University Health System, is the winner of the 2012 AMA Administrative Professionals Innovation Award.

How to Deal with Challenges of Leadership

Advice for administrative professionals in leadership positions on overcoming common pitfalls and challenges.

Memorable Presentations Require You to T.H.I.N.K.

Learn how to perfect your public presentations.

Meeting the Latest HR Challenge: Increased Workforce Mobility

If your organization wants to hire and retain top people, it needs to reevaluate every aspect of the hiring process. Here are some strategies that will help HR professionals and business owners win the talent war....

Marshall Goldsmith on Influence in All Directions

One of our most popular podcast and webcast guests is executive coach, Marshall Goldsmith , author of the New York Times Bestseller What Got You Here Won’t Get You There as well as the new book Succession . In this podcast, Goldsmith coaches on how to exert your influence in today’s tough times.

Mercer Study Shows Workforce Priorities for 2010

A study by Mercer Consulting shows emphasis on realignment of staff and strategic goals for upcoming year.

Message from a Millennial: Not Just a Steroetypical Millennial | AMA

A Millennial worker defends her generation.