Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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How to Have the Last Laugh When Dealing with Life's Bullies

If you learn how to use humor effectively against nasty people, you may not leave them laughing, but you can have the last laugh....

How to Have a Strong Presence that Influences and Engages

Learn how to exhibit a professional presence.

How to Hire a Top Performing Salesperson

If you need to hire top performing sales staff if you want to increase sales,

How to Hire the Right Person for the Job

Thomas Edison had an unusual way of hiring his engineers. He’d hold up a lightbulb and ask the candidate how much water it would hold.

How to Identify the "Golden Prospect"

How can you identify the prospect who will buy sooner than others? Easy, says marketing guru Brian Tracy. Simply find the person who has a pressing need for your product or service....

How to Improve Your Team's Morale

Many times in business, much like in life, a person’s perspective determines his or her morale or attitude more so than an actual situation does. Many companies will make statements such as, "The morale of the team is down because of recent company changes, cuts in benefits, and employee layoffs."

How to Inspire Anyone—and Everyone—to Be More Creative

Tips for managers looking to inspire creativity in their people.

How to Lead Through the Pandemic and the Recovery Phase

Among the wide range of fascinating insights from the 100-year-old science of leadership, perhaps none are as uncomfortable as the notion of a significant gap between the qualities that propel people into leadership roles and those that are actually needed to be an effective leader.

How to Kill a Team in One Easy Step

How high-performance organizations increase team effectiveness.

How to Legally Justify Employee Termination

Do you know the difference between a performance review and progressive disciplinary documentation? Paul Falcone explains the employee termination process.