Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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AMA’s Ask The Experts: Michelle Yanahan on Successfully Communicating Change

AMA’s Ask the Experts Online Virtual Communication series debuted on September 16 with How to Successfully Communicate Change, a subject more relevant than ever in these tumultuous times.

Michelle Johnson on Creating a Culture of Acceptance in the Workplace

If you have to ask if a certain behavior is discriminatory, chances are, there’s already a problem. For every discrimination lawsuit, there were many more instances where discrimination occurred and was not reported. Workplace discrimination is about more than the standard list of minorities that ar

Michael Nick on Selling to the C-Suite

In today's fickle economy, senior executives are no longer relying solely on ROI in their purchase planning. In his book Key to the C-suite, Michael Nick outlines the additional financial metrics being used to make buying decisions and empowers sales professionals with the tools to communicate withi

Middle Management May Hinder Diversity Initiatives

Because middle managers focus on long-term strategy and maintaining the status quo, they are often at direct odds with diversity practitioners, according to a new report from The Conference Board. Here are some ways to get managers more involved in...

Mike McGuire on Preparing for a Pandemic Flu Outbreak

Influenza pandemics are not static events like a hurricane or tornado, nor are they confined to a specific area. Pandemics come in multiple waves and experts believe that many organizations would have difficulty maintaining operations as a result of absenteeism due to illness, employees caring for t

Mike Mitchell on Encouraging Innovation for Everyone in Your Organization

Mike Mitchell wants to remind employees that innovation isn’t just about the big ideas. Innovation, by its definition, is simply a new idea, no matter how seemingly small. Even a tiny tweak in an existing process can make a difference either for customers or for the employees. This kind of thinking

Michael Lee Stallard on How to Fire Up Your Team’s Passion, Creativity and Productivity

Employee disengagement is a widespread malady in today's organizations, causing the loss of billions of dollars, hours of dissatisfaction and work lives lacking true value. Scientific research has validated the powerful effect of emotional connections on human beings. When individuals feel a connect

Michael Dulworth on The Connect Effect

Beyond merely widening the circle of people you know, strong networks foster deeper learning and broaden your exposure across a range of issues. Effective investments in your networks can make you smarter, more knowledgeable, and better grounded, as well as a more agile learner and collaborator. In

Mike Myatt on Hacking Leadership to Keep the Best Employees

Businesses, projects, and people don’t fail. Leaders fail. Mike Myatt , author of Hacking Leadership and a columnist for Forbes’s “Leadership,” discusses critical gaps leaders struggle with today, including development, influence, and reality gaps. Leaders never truly reach leadership maturity becau

Mike Noble on Communicating Changes Effectively

When it comes to change, communication is crucial. According to Mike Noble, employees not only must be made aware of the coming changes but also why they are being made and what the budget and time frame are. Otherwise employees will be resistant, no change will ever take place, and the organization

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