A background piece about Julie Irving, AMA's 2009 Innovation Award for Administrative Professionals winner.
How Lucia Sherman created a popular company-wide newsletter and won the 2013 AMA Administrative Professionals Innovation Award.
An interview with Melanie France, winner of the 2010 AMA Administrative Professionals Innovation Award
If your organization wants to hire and retain top people, it needs to reevaluate every aspect of the hiring process. Here are some strategies that will help HR professionals and business owners win the talent war....
Raquel Hernandez, an executive assistant at University Health System, is the winner of the 2012 AMA Administrative Professionals Innovation Award.
Advice for administrative professionals in leadership positions on overcoming common pitfalls and challenges.
Learn how to perfect your public presentations.
A study by Mercer Consulting shows emphasis on realignment of staff and strategic goals for upcoming year.
A Millennial worker defends her generation.
When it comes to communicating with employees about performance, keep it simple. Answer the basic question they really want answered: "How are we doing?"...