Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

Topics

Meet Barbara Cameron, 2011 Administrative Professionals Innovation Award Winner

A lot of people look around their workplace or community, notice a need, and think, “Gee, somebody should do something about that.” Barbara Cameron, an administrative assistant at Capital One, didn’t sit around and wait. She stepped up and took action, developing “Admin U,” a training initiative to

Meet Julie Irving, 2009 Administrative Professionals Innovation Award Winner

A background piece about Julie Irving, AMA's 2009 Innovation Award for Administrative Professionals winner.

Meet Melanie France, 2010 Administrative Professionals Innovation Award Winner

An interview with Melanie France, winner of the 2010 AMA Administrative Professionals Innovation Award

Meet Raquel Hernandez, 2012 Administrative Professionals Innovation Award Winner

Raquel Hernandez, an executive assistant at University Health System, is the winner of the 2012 AMA Administrative Professionals Innovation Award.

Meeting the Latest HR Challenge: Increased Workforce Mobility

If your organization wants to hire and retain top people, it needs to reevaluate every aspect of the hiring process. Here are some strategies that will help HR professionals and business owners win the talent war....

Memorable Presentations Require You to T.H.I.N.K.

Learn how to perfect your public presentations.

How to Deal with Challenges of Leadership

Advice for administrative professionals in leadership positions on overcoming common pitfalls and challenges.

Message from a Millennial: Not Just a Steroetypical Millennial | AMA

A Millennial worker defends her generation.

Why Small Business Owners Need to Concentrate on Personal Finance

A financial planner offers advice for entrepreneurs who want to safeguard their personal financial future, describing their most common mistakes and what steps to take now to ensure a comfortable retirement....

Metric Mania

When it comes to communicating with employees about performance, keep it simple. Answer the basic question they really want answered: "How are we doing?"...