Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

Topics

Voices from the Front: On Silos

In one of the literal definitions of the word, a silo is a structure used to store and launch missiles. That definition can also apply to the term as it's used to describe the organizational structures that act as barriers between departments, since...

Want More from Your Employees? Raise Your Expectations

The way you treat your employees really does have a direct impact on business results: employees raise or lower their performance to meet management's expectations. It's called the "Pygmalion Effect," and you can use it to become a more effective...

What Can We Learn From Zuck?

Watching Mark Zuckerberg, you’re left wondering—as you would be with all. Time magazine Persons of the Year—how you could possibly emulate him. It would be nearly impossible to learn to do what Zuckerberg does: vision and intuition are hard to coach.

What Does It Mean to Be A Manager In Today’s Workplace?

What words come to mind when we think about what managers do? Crack open a thesaurus and we find a range of synonyms, from “director” to “zookeeper.”

What Does It Take to Become a Competent Manager?

Can a student who anticipates a career in management enroll in a business degree program and become a competent manager? Possession of the degree probably increases the odds of becoming a manager. That begs the question, though, as to whether a business degree can qualify as a form of managerial cer

What Every Manager Should Know About Managing Gen Y

10 tips for successfully managing Generation Y employees (those born between 1980 and 1995).

What to Do if You Forget Someone's Name

Unless you have a photographic memory or are one of the few people who can get away with calling everyone "kiddo," sooner or later you'll be in the uncomfortable situation of forgetting someone's name. No need to panic. These tips from a memory master are guaranteed to get you out of hot water every

What Really Works When It Comes to Coaching

Don't be afraid of the coach. At one point, having a coach carried a stigma because it was often directed at problem employees. Now it's more likely to be a sign that you're on the fast track and that your organization is serious about raising...

What's Changed in Change-Management?

How can managers in the Information Age implement change most effectively? Don't issue edicts, don't surprise people with abrupt, surprising changes and don't ignore or sugarcoat negativity, advises Carol Kinsey Goman, Ph.D....

How To Handle Transitioning from Peer to Manager

Advice for young managers who have been promoted and must now supervise former peers.