Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

Topics

Managers: How's Your Bedside Manner?

Addressing the age old problem of ineffectual communication between physicians and their patients, the National Board of Medical Examiners has mandated that each of the 16,000 students who graduate medical school each year in the U.S. must pass a “bedside manner test” before he or she may practice m

Managing in the Platform Age

How businesses must change to meet the challenges of a new age.

Managing Millennials

Just when you figured out the difference between Gen X and Gen Y, it's time to get out the corporate welcome mat for the newest category of workers-the Millennials-those born between 1980 and 2000. Ready or not, here they come…...

Managing Peter Pan

Experts have identified the latest trend: Workers who, like Peter Pan, just don't want to grow up. However, that's not necessarily a bad thing; their search for passion and meaning may just change the workplace for the better....

Managing Team Performance Remotely

Managing performance is one of the core elements of a manager’s job. After all, that’s why they’re called “managers.”

Managing Up the Age Ladder

Strategies for managers who oversee people older than themselves.

How to Deal with Challenges of Leadership

Advice for administrative professionals in leadership positions on overcoming common pitfalls and challenges.

Metric Mania

When it comes to communicating with employees about performance, keep it simple. Answer the basic question they really want answered: "How are we doing?"...

Middle Management May Hinder Diversity Initiatives

Because middle managers focus on long-term strategy and maintaining the status quo, they are often at direct odds with diversity practitioners, according to a new report from The Conference Board. Here are some ways to get managers more involved in...

Moving Ahead Reader Survey Results

Are you and your boss playing on the same team? This short self-assessment, from AMA's best-selling seminar "Partnering with Your Boss," will help you cultivate the dynamic relationship you and your boss need to work together effectively. Take the...