Addressing the age old problem of ineffectual communication between physicians and their patients, the National Board of Medical Examiners has mandated that each of the 16,000 students who graduate medical school each year in the U.S. must pass a “bedside manner test” before he or she may practice m
How businesses must change to meet the challenges of a new age.
Just when you figured out the difference between Gen X and Gen Y, it's time to get out the corporate welcome mat for the newest category of workers-the Millennials-those born between 1980 and 2000. Ready or not, here they come…...
Experts have identified the latest trend: Workers who, like Peter Pan, just don't want to grow up. However, that's not necessarily a bad thing; their search for passion and meaning may just change the workplace for the better....
Managing performance is one of the core elements of a manager’s job. After all, that’s why they’re called “managers.”
Strategies for managers who oversee people older than themselves.
Advice for administrative professionals in leadership positions on overcoming common pitfalls and challenges.
When it comes to communicating with employees about performance, keep it simple. Answer the basic question they really want answered: "How are we doing?"...
Because middle managers focus on long-term strategy and maintaining the status quo, they are often at direct odds with diversity practitioners, according to a new report from The Conference Board. Here are some ways to get managers more involved in...
Are you and your boss playing on the same team? This short self-assessment, from AMA's best-selling seminar "Partnering with Your Boss," will help you cultivate the dynamic relationship you and your boss need to work together effectively. Take the...