Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

Topics

Advice for Introverts: How to Thrive in the Business World

An introvert may have trouble getting noticed in the workplace. Jennifer B. Kahnweiler, Ph.D. explains how introverts can move from the shadows to success.

Tips for Working Moms

Interview with the authors of 'What Working Mothers Know'

AMA Interview: Bill George on “True North Groups”

In an interview with AMA, Bill George discusses his book True North Groups.

AMA's Ask The Experts: Alana Hill on Interpersonal Skills and Project Success

The guest expert, Alana Hill, PMP, author, engineer and consultant, explored the topic with webcast facilitator Dan Goeller, AMA Learning Solutions Manager for Project Management on Interpersonal Skills and Project Success

Anger Management 101

If on-the-job stress is making you feel overwhelmed and angry, don't pull your hair out. Instead, pull out our quiz to determine the impact your anger is having on your work and personal life....

Answers to Collegial Conflicts

Problems between colleagues can be due to anything from mixed messages to personality differences, to real and not-so-real (like political or turf) dilemmas. Here are some solutions to such problems. Better yet, AMA offers ways to avoid these...

Are you Listening?: From Defensive to Dynamic Listening

There are different ways to listen and not all of them are effective.

Are You out of Con"text"?

Sander A. Flaum has a (non-text) message for those of you who think it’s perfectly acceptable to surreptitiously click away on your BlackBerry during dinner: you’re showing a serious lack of class.

As Above, So Below

Employees look to their leaders to personify positive values.

Baker Street Irregular Behavior in Your Organization

Conflict often erupts between different individuals and groups that each assume that the other individuals and groups were present only as bit players or, as the author refers to them, as "Baker Street Irregulars or Red Shirts in Star Trek movies."