Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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How to Ensure Smooth Sailing by Hiring the Right Crew Members

A bad new hire can be a disaster for a small business. The author of a new book, All Hands on Deck , describes the six types of potential "crew members" you may encounter in business, along with tips on how to handle each one....

How to Hire a Top Performing Salesperson

If you need to hire top performing sales staff if you want to increase sales,

How to Hire the Right Person for the Job

Thomas Edison had an unusual way of hiring his engineers. He’d hold up a lightbulb and ask the candidate how much water it would hold.

How to Legally Justify Employee Termination

Do you know the difference between a performance review and progressive disciplinary documentation? Paul Falcone explains the employee termination process.

How to Navigate the Sea of "Too Much Information"

TMI (too much information) during a job interview is almost certain to take the discussion off course, away from the real business at hand: whether or not the candidate is suitable for the job....

How to Practice Strategic Diversity Management (SDM)

Here's the first step to bring diversity management to a whole new level-beyond finger-pointing and well-meaning "initiatives" and toward a shared goal of building robust organizations. That first step is to understand "strategic diversity management," a way of looking at diversity to ensure you mak

How To Spot Disguised Workplace Bullies During The Interview

Workplace bullies can slip under the radar of even the most experienced hiring manager. Dressed for battle in a red suit, Haley wore an air of superiority that made you grit your teeth at your final meeting.

How to Use Part-Time Workers to Transform Your Business

Many service companies are successfully applying just-in-time principles from the manufacturing industry-for example, using part-time workers to cover busy periods-to increase productivity and efficiency....

How Would You Grade Your Training Program?

In college, students who have failed to keep up with coursework throughout the semester undergo a ritual as old as education itself: the hallowed ceremony of cramming for a test. With mere hours to learn the subject matter, they frantically try to absorb several weeks' worth of material, hoping to g

HR Best Practices During Organizational Change

Today's changes are due to the economic crisis. But companies encounter changes at all times. HR executives and other savvy managers have found that the formula for change management hasn't changed over the years-it's communication, agility, problem...