Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

Topics

Addressing Worker Burnout

Americans are the hardest-working people on the planet and the U.S. is the world's richest nation. But this prosperity can carry a hefty price-employee burnout....

After the Layoff: Managing the Survivors

Advice for managers to keep "surviving" employees motivated and productive.

An Introduction to Blended Learning

Studies show that learners do better when they are provided with a variety of linked learning opportunities, such as a combination of classroom and online sessions. This excerpt from the white paper Blended Learning Opportunities, commissioned by AMA, focuses on the "what" and "why" behind this succ

Are Employers Responsible for Workers' Financial Wellness?

Learn how employee benefits can help emplooyee finances and thereby promote employee work attitude and motivation.

Are Surveys Evil?

Everyone-customer, employee, or manager-has at some point taken a survey that made him or her want to scream from frustration. And yet, a properly executed survey can yield important information about employee and customer needs. Theresa M....

Are You Proud of Your Organization?

How organizations can foster an environment of pride and engagement.

Are You Wasting Time and Money on the Wrong Retention Strategies?

The struggling economy has helped keep turnover levels down...for now. But business leaders can't afford to let retention slip off the radar.

Avoid Hiring Mistakes

Avoid Hiring Mistakes

Awareness And Intention: Critical Skills For Difficult Conversations

One of the most difficult parts of leadership is initiating difficult conversations, whether the conversations are about performance or behavior.

Becoming an Employee-Centered Organization

Every time an organization loses a productive employee it also loses a lot of money—estimated at as much as 100% to 125% of the employee’s salary. Here are strategies for holding on to your best people, from the authors of The Trouble with HR: An Insider’s Guide to Finding and Keeping the Best Peopl