Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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Better Decision making Through Critical Thinking

An introduction to critical thinking, from AMA's seminar Critical Thinking.

Better Job Descriptions = Better Candidates

Wanted: manager who knows how to write marketing-savvy, persuasive job descriptions that attract top performers. If this isn't you, read the following article for advice on how to put together a job description that sizzles....

Better Make It Real

A brand represents a promise—to your customers, employees, vendors, suppliers, and other business partners. Now, as companies “reboot” their businesses to emerge from the recession, the ability to live up to that promise is most critical. Your key stakeholders will accept no less.

Better Presentations Mean More Business

Even if you're asked to make a presentation on the spot, these simple techniques can mean the difference between "Thank you for your time" and "Let's make a deal."...

Beverly Kaye on Keeping Ideal People in the Workplace

With every employee who walks out the door costing the company up to 200 percent of their annual salary to replace, retention is one of the most important issues facing businesses today. Because finding the ideal person for every workplace position has become an increasingly difficult task, the rete

Betty Shotton on the Principles of Liftoff Leadership

In this episode of Edgewise, Betty Shotton shares her experience as a serial entrepreneur, having founded and led six companies. She recently authored Liftoff Leadership , in which she pinpoints the key qualities and attributes necessary to kick-start your leadership trajectory. She suggests a “pre-

Beware of the Thorns in the BlackBerry Patch

As employees become more and more dependent on their so-called "crackberrys," corporate attorneys warn that the obsessive clicking is the sound of overtime lawsuits waiting to happen. It all boils down to this: what is and what is not work?...

Beyond Bad Apples: The Dynamic of Ethical Erosion

If an organization is to be ethical, it isn't enough to weed out the "bad apples." Even well-meaning executives and managers may engage in serious unethical acts. Ethical erosion can go unnoticed in a busy workday. Fortunately, there are four steps...

Beyond Resolutions-Six Strategies for Success in 2006

Stop making empty New Year's resolutions and start meeting your goals, with these strategies from motivational speaker/consultant Leslie Groene....

Beyond Change Management: The ‘Journey Model’ of Organizational Change

Communication and persuasion are vital aspects of change management—so much so that it’s easy to focus on these skills almost to exclusion when attempting to facilitate organizational change.