Analytical Skills 
Improve business decisions by learning how to gather, interpret and present data.

Develop specialized skills and strategies to help you assess patterns, identify relevant questions, gain data-driven insights and effectively share analytical information with others.

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Recession Vacation: Have Fun but Stay Connected

Are you dreaming of getting away from it all this summer—even for just a couple of weeks? Sounds great, but one workplace expert warns that in today’s economy, out of sight could lead to being out of a job. So if you have a margarita in one hand, make sure your cell phone is in the other.

Recession or Not, Talent Is More Important Than Ever

Vikram Pandit, Citigroup's new CEO, has his hands full dealing with billions of dollars in losses. Yet one of the first things Pandit did after taking the reins was to ramp up Citigroup's talent management efforts. When a multibillion dollar company...

Recovery! Turning Service Failures Around

Although every business strives for perfection, sometimes a breakdown in service is unavoidable. The good news is that every service failure provides an opportunity to create a loyal customer—if the situation is handled properly.

Recipe for Leadership Success: A Large Helping of Passion, Plus a Dash of Paranoia

Exceptional leaders move their companies forward with passion and a bit of paranoia.

Recruiting, Managing, and Retaining Veterans

Men and women who have served in the military bring a wealth of skills, experience, and perspectives to civilian life. However, organizations that want to hire veterans often lack the tools to best recruit, manage, and retain these valuable employees. Emily King, author of the new book Field Tested:

Ready, Set, Succeed

Is this year finally going to be your year for real career success? I guarantee that the successful people you see every day don’t have anything you don’t have. Here’s the truth: At some point every successful person you admire said to him or herself, "This is my time.

Red Sox Communications

Learn how to improve your communications--interpersonal and written.

Reducing Costs--and the Likelihood of Fraud--Through New Expense Management Software

Despite the popularity of Skype, videoconferencing and other interactive communication technologies, in-person meetings with clients are still essential for sales, relationship cultivation and customer service.

Recession Changes Job Hopping Attitude

A study by Fidelity suggests that there were will less job hopping even among today's Gen Ys

Reining in the Mommy Guilt

Let’s get one thing straight right away: If you choose to have a family, the notion that this is an "all or nothing" career decision is ludicrous at best, sinister at worst.

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